Social Work Supervisor (Bilingual in Russian/English) - Russian Holocaust Survivor Program

Selfhelp Community Services•New York, NY

6d•$71,500 - $73,900•Hybrid

About The Position

The Social Work Supervisor oversees the provision of casework services for the Russian Holocaust Survivor Program. The role provides trauma-informed supervision and support to social work staff and interns, assists with hiring and staff development, and provides direct casework and case-management services when needed. The supervisor also oversees volunteer activities, client monitoring and records, quality assurance, and statistical and grant-related reporting. The position may substitute for the director during the director’s absence.

Requirements

Master of Social Work (MSW) required.
Experience providing casework services.
Able to work with clients with mental health diagnoses.
Working knowledge of Microsoft Office Suite and other technology.
Able to work independently.
Excellent communication skills.
Excellent customer service skills.

Nice To Haves

Licensed Master Social Worker (LMSW).
Experience in supervision.

Responsibilities

Review intakes and assign new client cases to Case Managers.
Provide weekly individual supervision to social work staff and interns from a trauma-informed perspective.
Assist with onboarding, training, and coaching new employees.
Complete annual staff performance appraisals, evaluate worker performance on an ongoing basis, and conduct performance improvement plans and disciplinary action when appropriate.
Provide person-centered, trauma-informed casework and case-management services, including assessment, information and referral, applications for entitlements and benefits, case planning, arranging services, advocacy, and supportive counseling.
Provide case coverage for workers who are out of the office.
Develop and maintain knowledge of programs, benefits, and psychosocial topics relevant to the client population, and disseminate relevant information to staff.
Organize, facilitate, and assist with social, recreational, and other group activities and events for clients.
Develop and maintain client-monitoring and record-keeping systems using the client database, and review case records for quality assurance.
Prepare monthly statistical reports and track and provide additional data for grant funding and other reports as requested.
Ensure work is completed within organizational and departmental guidelines and timeframes.
Substitute for the director during the director’s absence.
Complete annual mandatory trainings in a timely manner, including training on sexual harassment prevention, IT security awareness, compliance, OSHA, HIPAA, and other topics required for regulatory compliance or good business practices.
Support the organization’s mission by striving for excellence and maintaining positive interpersonal relationships with coworkers.
Adhere to organizational policies regarding absenteeism and appearance.
Supervise volunteers for the friendly visiting and telephone reassurance program, interview new candidates, attend HSP volunteer team meetings, and facilitate volunteer group activities.