Social Work Program Supervisor

Reel Works•Brooklyn, NY

2d•Hybrid

About The Position

Reel Works is hiring a full-time Social Work Program Supervisor for its Train & Earn program. Reporting to the Program Senior Manager, Train & Earn, this role oversees mental health, well-being, self-management, and other supportive services for participants through group sessions, individual support, and case management. The position provides clinical guidance and supervision to the wellness team and helps participants access resources and pursue personal and career goals. The role is based in the New York City metropolitan area in a hybrid office environment, with work split across the Brooklyn office and other program-dependent locations. A minimum of three days in the office is required. The position is 40 hours per week, with compensation of $72,000–$78,000. The estimated start date is December 14, 2026. Reel Works educates, trains, and mentors emerging talent from all backgrounds to succeed in the media industry. Its Train & Earn program serves out-of-school, out-of-work youth in New York City, providing support, educational credentials, and skills through a holistic workforce-development model.

Requirements

Current New York State licensure as a Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), or Licensed Mental Health Counselor (LMHC).
At least four years of relevant experience in mental health counseling or supportive services, including supervising or guiding staff or interns.
Strong understanding of evidence-based mental health practices for group therapy and individual counseling, including trauma-informed care.
Strong facilitation skills and ability to create engaging, interactive, and inclusive group environments.
Experience working with young adults, particularly out-of-school, out-of-work youth, and supporting participants facing barriers to education, employment, and well-being.
Proficiency in Google Workspace, including Drive, Calendar, Sheets, Docs, Hangouts, and Mail, and experience with tools such as Zoom and Salesforce.
Experience and passion for inclusion and working effectively with diverse people.
Eligible to work in the United States.
Effective communication, interpersonal, and active-listening skills, with the ability to build rapport with participants from diverse backgrounds.
Organizational, leadership, and time-management skills, including the ability to multitask, prioritize workload, and delegate effectively.
Comfort in a people-focused role and experience in a team-based work environment.
Strong judgment and decision-making skills for analyzing problems and developing viable solutions.
High integrity, reliability, trustworthiness, and professionalism.

Nice To Haves

Bilingualism in English and Spanish.
Seminar in Field Instruction (SIFI) certification, or willingness to obtain it.
Alignment with Reel Works’ mission and core values: Growth, Accountability, Community, Self-expression, Equity, and Impact.

Responsibilities

Design and conduct evidence-based small-group sessions on mental health, well-being, and self-management.
Facilitate supportive group discussions and adapt session content to participants’ needs and interests.
Provide individual support and counseling, including to participants with disabilities.
Develop and oversee individualized service plans addressing mental health concerns, participation barriers, youth development, and career goals.
Conduct screenings and assessments to identify eligibility barriers, supportive-service needs, strengths, and areas for growth.
Use evidence-based practices, including trauma-informed care, and stay current on mental health research and best practices.
Maintain accurate and confidential client records and comply with organizational and agency policies and procedures.
Collaborate with the program team to coordinate mental health services and with Outreach & Retention to organize intake and support enrollment.
Collaborate with Case Managers on assessments and supportive services for program participants.
Oversee the Mental Health Crisis Navigation Plan, including crisis-response protocols, referrals, and an updated network of mental health providers.
Co-lead case conferences addressing participant service delivery across program areas.
Facilitate refresher trainings for staff on best practices for working with participants with various disabilities.
Manage Access-VR referrals and documentation so eligible participants with disabilities can access employment support services.
Participate in program development and evaluation to improve service delivery.
Work with program staff to develop equitable participant accommodations across recruitment, occupational training, job development, and retention.
Supervise, coach, and support case managers and social work interns through guidance, feedback, and professional development.
Set performance expectations, conduct regular check-ins, and complete staff performance assessments and evaluations.
Coach the wellness team on providing case management and mental and emotional well-being support.
Assign and monitor caseloads to promote equitable workloads and timely participant services.
Guide staff on complex cases, escalations, crisis situations, and appropriate referrals.
Monitor case-management documentation and progress notes for accuracy, timeliness, completeness, quality, and compliance.