Social Work Supervisor III - FC

Gaston County Government•Gaston County Department of Social Services, NC

About The Position

Gaston County Government’s Social Work Supervisor III works in Gaston Social Services, which protects, cares for, and empowers children and adults who are temporarily or permanently unable to care for themselves. The agency administers federal, state, and county programs intended to improve residents’ well-being and support self-sufficiency. This role supervises a foster care unit focused on achieving timely permanency for children. The supervisor has direct responsibility for five Social Worker IIIs and must maintain strong working knowledge of foster care rules, laws, and policies while overseeing child safety and well-being across a range of 75–100 or more open cases. The position also handles personnel matters for direct reports and supports consistent, accountable practice across the division. The anticipated hiring range is $37.50–$44.53. The selected applicant must complete a criminal background check and pass a drug screening before employment. Because the role involves working with children, an SBI fingerprint-based state and national criminal history record check is required if the applicant is offered the position. Applicants must include a copy of a transcript with their application; applications without transcripts will be rejected. Gaston County does not sponsor applicants for work visas.

Requirements

  • Master’s degree in Social Work (MSW) from an accredited institution and one year of directly related experience; or a master’s degree in a human services field, such as counseling or psychology, and two years of directly related experience; or a bachelor’s degree in Social Work (BSW) from an accredited institution and two years of directly related experience; or a bachelor’s degree in a human services field and three years of directly related experience.
  • Valid driver’s license.
  • Knowledge of social work principles, methods, and practices.
  • Knowledge of casework supervision and staff training.
  • Knowledge of behavioral health, substance use, disabilities, and community resources.
  • Knowledge of laws, regulations, and policies governing social work programs.
  • Ability to supervise, train, and evaluate professional social workers.
  • Ability to organize work, monitor quality, and manage caseload distribution.
  • Strong communication, assessment, and problem-solving skills.
  • Ability to adapt to changing work conditions and the needs of a multicultural, changing clientele; multitask; handle intense interpersonal and family situations that may involve danger, violence, or safety risks; and remain calm and reasonable.
  • Submit a copy of a transcript with the application.

Responsibilities

  • Directly supervise five Social Worker IIIs in a foster care unit focused on timely permanency for children.
  • Maintain responsibility for child safety and well-being across approximately 75–100 or more open cases.
  • Handle personnel matters for direct reports, including coaching, discipline, work plans, corrective action plans, and performance evaluations.
  • Facilitate monthly unit or team staffing on a rotating basis with a partner supervisor and individually staff cases as needed to guide and support social work staff.
  • Accompany, critique, guide, and coach staff during direct service delivery for training, coverage during vacancies or absences, dangerous or threatening situations, and complex cases.
  • Provide as-needed individual attention and training to social workers and assigned interns.
  • Review documentation, including court paperwork and orders, for compliance with law and policy.
  • Assign and transition cases in accordance with state administrative standards, and collaborate with legal staff to support child safety and permanency and ensure timely attention to cases.
  • Manage unit scheduling and leave approvals in collaboration with the partner supervisor and unit team.
  • Participate in staff interviewing, selection, and hiring processes.
  • Attend monthly Children & Family Services Management Team meetings, participate in subcommittees, and provide input to promote accountability and consistency across units and the division.
  • Work mandatory emergency shelters and perform other duties as assigned.
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