Social Work Supervisor III- 122400597, 122400578

Cumberland County • 1225 Ramsey Street Fayetteville, NC

2d

About The Position

This position is in the Children Services section and supervises workers providing Protective Services and Foster Care Services. When children cannot safely remain with their family of origin, the plan of care may change to provide permanency through other out-of-home placements, including adoptive placement. The supervisor may also oversee group home staff and may be responsible for the ESSA/GAP programs, the DJJ liaison, and child and family facilitator positions.

The role focuses on continuity of services to children and families, monitoring worker contact, and ensuring immediate responses to crises. The supervisor organizes unit operations so workers can complete administrative tasks, including protected time when necessary. The supervisor reviews and helps develop and implement policies and procedures related to intake, foster care placement, case transfers, and dictation format, incorporating applicable state and federal mandates. The role also participates in setting programmatic and operational goals for the unit and Children’s Services Section, including staff development, in-service training, and service provision, and helps workers set priorities related to child protection, placement, and permanency.

Employment is conditional on drug testing and a law enforcement background check. The selected applicant must have or be able to obtain a valid North Carolina driver’s license, assist in emergency and/or disaster situations, and adhere to the Cumberland County Department of Social Services dress code, including guidelines concerning tattoos and body piercing. An official transcript must be presented in its original unopened envelope before the employment start date.

Requirements

• Master’s degree from an accredited school of social work and two years of social work or counseling experience; OR a bachelor’s degree from an accredited school of social work and three years of social work or counseling experience; OR a master’s degree in a counseling field and three years of social work or counseling experience; OR a four-year degree in a human services field or related curriculum, including at least 15 semester hours in social work- or counseling-related courses, and four years of social work or counseling experience; OR graduation from a four-year college or university and five years of experience in rehabilitation counseling, pastoral counseling, or a related human services field involving casework, group work, or community organization; OR an equivalent combination of training and experience.
• Knowledge of methods and principles of casework supervision and training.
• Considerable knowledge of social work principles, techniques, practices, and their application to casework and community problems.
• Considerable knowledge of behavioral and socioeconomic problems and their treatment, and of governmental and private organizations and community resources.
• Considerable knowledge of laws, regulations, and policies governing social work programs.
• Ability to supervise, train, or orient lower-level social workers.
• Ability to express ideas clearly and concisely and to plan and execute work effectively.
• Must submit to required drug testing and pass a law enforcement background check before appointment.
• Must have or be able to obtain a valid North Carolina driver’s license.
• Must assist in emergency and/or disaster situations.
• Must adhere to the Cumberland County Department of Social Services dress code, including guidelines related to tattoos and body piercing.
• Must present an official transcript in its original unopened envelope before the employment start date.

Responsibilities

• Supervise workers providing Protective Services and Foster Care Services within Children’s Services.
• Oversee group home staff when assigned and potentially supervise the ESSA/GAP programs, DJJ liaison, and child and family facilitator positions.
• Ensure continuity of services to children and families, monitor worker contact, and ensure immediate responses to crises.
• Organize unit operations so workers can complete required administrative tasks, including protected time when necessary.
• Review and participate in developing and implementing policies and procedures related to intake, foster care placement, case transfer, and dictation format, incorporating state and federal mandates.
• Participate in setting programmatic and operational goals for the unit and Children’s Services Section, including goals for staff development, in-service training, and service provision.
• Assist workers in setting priorities related to protection, placement, and permanency for children served.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager