Social Work Supervisor III - Adult Services

Iredell County•Iredell County, NC

About The Position

The Adult Services Supervisor oversees adult welfare programs and staff responsible for protecting adults from abuse, neglect, and exploitation, including cases involving self-neglect or caretaker misconduct. The position also oversees services for adults who need a payee to manage their income or who have been deemed incompetent and require financial management or guardianship. The supervisor oversees an intake worker, four adult protective investigators, social workers, and a program assistant. Responsibilities span reports and assessments involving adults in independent living, assisted living facilities, and daycares; investigations of facility complaints; referrals for daily living needs; payee and financial-management services; and agency-wide energy services. The supervisor also oversees management of unclaimed bodies and funding to help adults enter assisted living, and works with attorneys, courts, clerk of courts, medical facilities, community service programs, banking institutions, and other counties. The position provides consultation to on-call staff for adult protective services reports at night and on weekends and shares responsibility for after-hours on-call supervision.

Requirements

Master’s degree in social work from an accredited college or university and one year of social work experience; or bachelor’s degree in social work from an accredited college or university and two years of social work experience; or bachelor’s degree in any field from an accredited college or university and four years of direct social work experience.
Knowledge of methods and principles of social work supervision and training.
Considerable knowledge of social work principles, techniques, and practices and their application to casework and community problems.
Ability to work extensively with computer systems and legal forms, including protective orders, and ability to learn new systems.
Knowledge of behavioral and socioeconomic problems and their treatment, and of governmental and private organizations and community resources.
Knowledge of the laws, regulations, and policies governing social work programs.
Ability to supervise, train, and orient social workers, students, interns, or other staff.
Ability to find resources for adults creatively and diligently.
Ability to communicate ideas clearly and concisely and coordinate and execute work effectively.
Ability to manage crisis situations and direct appropriate actions.
Ability to give and follow direction.
Official transcripts of all degree work are required.
Must complete pre-employment drug testing and fingerprinting.

Responsibilities

Supervise an intake worker and four adult protective investigators who receive reports and assess adult abuse, neglect, or exploitation.
Oversee outreach and referrals for adults who need help with daily living needs.
Consult with on-call staff about adult protective services reports when needed during nights and weekends.
Supervise workers investigating complaints about assisted living facilities and daycares that do not meet State requirements.
Supervise social workers who oversee adults needing payees to manage bills and finances, including adults deemed unable to handle their income by SSI and adults deemed incompetent by a court who need guardians.
Supervise a program assistant who supports adult welfare programs.
Oversee management of unclaimed bodies and funding for 10 adults to enter an adult assisted living situation.
Work with attorneys, courts, clerks of court, medical facilities, community services programs, banking institutions, and other counties.
Oversee social workers providing agency-wide energy services to the community.
Supervise, train, and orient social workers, students, interns, or other staff.
Share responsibility for supervising after-hours on-call coverage.
Make independent decisions while working with administration, supervisors, and agency staff.