Russian speaking) - Holocaust Survivor Former Soviet Union

Selfhelp Community Services•New York, NY

8h•$54,000 - $66,400•Hybrid

About The Position

Provide casework services and advocate for clients in the Holocaust Survivor Program, serving Holocaust survivors from the former Soviet Union. The role includes client intake, benefits and entitlements assistance, assessments, care planning, advocacy, supportive counseling, and coordination with clients, families, and other contacts. The position also involves maintaining accurate case records and statistics, participating in supervision and staff meetings, and supporting social, recreational, and group activities. The position is based in a business office environment with phone and computer use and travel via public transportation. It may allow working from home 2–3 times per week. Annual salary ranges from $54,000 to $66,400, commensurate with experience and educational credentials.

Requirements

Bachelor’s degree required.
Working knowledge of Microsoft Office Suite and other technology.
Excellent communication and listening skills.
Excellent customer service skills, with a focus on treating clients with respect and dignity.
Ability to multitask and work independently with strong attention to detail.

Nice To Haves

Master of Social Work (MSW) preferred.

Responsibilities

Conduct intakes and provide accurate information and referrals.
Screen and assist clients with applications and recertifications for entitlements and benefits.
Assess clients in their homes, hospitals, or other institutional settings as appropriate.
Advocate for clients, arrange services, and develop, implement, and follow up on care plans.
Provide supportive counseling to clients as needed.
Maintain ongoing communication with clients, family members, and other collateral contacts as appropriate.
Maintain complete and accurate case notes in the program’s data system and prepare required case-file documentation within organizational time frames.
Maintain and report statistics according to Selfhelp standards using the program’s data system and other record-keeping forms as needed.
Participate in supervision and staff meetings and promptly share emergent issues with the supervisor.
Facilitate and assist with social, recreational, and other group activities and events.
Supervise social work students, if applicable.
Complete annual mandatory trainings in a timely manner, including training on sexual harassment prevention, IT security awareness, compliance, OSHA, HIPAA, and other topics required by the organization.
Support the organization’s mission by striving for excellence and maintaining positive interpersonal relationships with coworkers.
Follow organizational policies regarding absenteeism and appearance, as well as health and safety standards.