About The Position

Provide casework services and advocate for clients in the Holocaust Survivor Program. The Social Worker conducts intakes, provides information and referrals, and helps clients apply for and recertify for entitlements and benefits. The role involves assessing clients in their homes, hospitals, or other institutional settings; arranging services; developing, implementing, and following up on care plans; and providing supportive counseling as needed. The Social Worker maintains communication with clients, family members, and other relevant contacts; keeps accurate case notes and documentation; and reports statistics using the program’s data system and other record-keeping methods. The position also includes participating in supervision and staff meetings, facilitating social and recreational activities, and supervising social work students if applicable. Employees must complete required annual training and follow organizational policies and standards. The business-office setting involves phone and computer use and travel by public transportation. The position may allow work from home two to three times per week.

Requirements

  • Bachelor’s degree required.
  • Working knowledge of Microsoft Office Suite and other technology.
  • Excellent communication and listening skills.
  • Excellent customer service skills, with a focus on treating clients with respect and dignity.
  • Ability to multitask and work independently with strong attention to detail.
  • Bilingual in Russian and English, as indicated in the position title.

Nice To Haves

  • Master of Social Work (MSW) preferred.

Responsibilities

  • Conduct client intakes and provide accurate information and referrals.
  • Screen and assist clients with applications and recertifications for entitlements and benefits.
  • Assess clients in their homes, hospitals, or other institutional settings as appropriate.
  • Advocate for clients, arrange services, and develop, implement, and follow up on care plans.
  • Provide supportive counseling to clients as needed.
  • Maintain ongoing communication with clients, family members, and other relevant contacts.
  • Maintain complete and accurate case notes in the program’s data system and prepare required case-file documentation within organizational time frames.
  • Maintain and report statistics according to Selfhelp standards using the program’s data system and other record-keeping methods as needed.
  • Participate in supervision and staff meetings and promptly share emerging issues with the supervisor.
  • Facilitate and assist with social, recreational, and other group activities and events.
  • Supervise social work students, if applicable.
  • Complete annual mandatory trainings and adhere to organizational policies, including policies concerning absenteeism, appearance, health, and safety.
  • Support the organization’s mission and maintain positive working relationships with coworkers.
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