Social Work Case Manager-Olathe OB GYN/Pediatrics Clinic

The University of Kansas Health System•Olathe, KS

11d•Onsite

About The Position

The Ambulatory Social Work Case Manager provides safe and efficient services to patients of all ages and their families. The role collaborates with the healthcare team to coordinate services, conducts psychosocial assessments, links patients to community resources, and provides emotional support. The case manager ensures appropriate decision makers are informed and involved in treatment planning and applies relevant state and federal documentation and reporting requirements. The position identifies and reports quality and performance improvement opportunities and participates in improvement activities. It also supports care coordination, advocacy, resource planning, and communication among patients, families, physicians, clinic nurses, and other care team members.

Requirements

Master of Social Work from an accredited college or university.
Current Licensed Specialist Clinical Social Worker (LSCSW) or Licensed Masters Social Worker (LMSW) license from the State Board of Behavioral Sciences in Kansas or Missouri.
Basic computer skills.
Ability to perform the professional, clinical, or technical competencies of the assigned unit or department.

Nice To Haves

Experience in a health care setting.

Responsibilities

Conduct psychosocial assessments of patients and families, considering social, psychological, emotional, financial, medical, and other relevant factors.
Develop social service plans and recommendations, using information from the assessment and other care team members.
Coordinate care and connect patients and families with community resources and services.
Participate in interdisciplinary team and Care Team meetings, sharing relevant information and coordinating identified services.
Initiate and participate in family conferences to identify psychosocial and community resource needs.
Advocate for patients and caregivers to access services and protect patients’ health, safety, rights, and choices.
Provide supportive counseling to help patients and families adjust to illness or disability and plan for care in the community.
Document assessments, contacts, conferences, interventions, referrals, and follow-up in the patient medical record, including responses within 24 working hours.
Work with physicians, clinic nurses, third-party payors, and other professionals to coordinate timely and safe care.
Participate in case management activities, professional development, department meetings, committees, and performance improvement activities.
Maintain current licensure, follow policies and procedures, and take responsibility for safety, risk, and professional practice within scope.
Serve as a preceptor, assist with team training, seek clinical supervision when needed, and provide coverage or peer assistance as requested.
Use available fiscal, staffing, environmental, equipment, and service resources prudently while balancing cost and quality.
Take call as required by department expectations.