OB/Gyn clinic receptionist

WVU Medicine

1d • Onsite

About The Position

In collaboration with the health care team, the OB/Gyn Clinic Receptionist performs assigned secretarial duties and serves as the office’s focal point for communication. The role supports patients, visitors, physicians, and staff while helping maintain accurate patient records and the day-to-day functioning of the office.

Requirements

• High school education or equivalent.
• Basic computer skills.
• Efficient operation of office equipment, including computers, fax machines, copiers, and telecommunications systems.
• Excellent verbal communication skills.
• Ability to answer, prioritize, and triage telephone calls calmly and professionally.
• Ability to manage multiple tasks simultaneously.
• Highly motivated, organized, and attentive to detail.
• Ability to work according to departmental operational needs.
• Ability to relay information and interact tactfully and harmoniously with others.

Nice To Haves

• Prior medical office receptionist experience.

Responsibilities

• Greet patients and visitors promptly, courteously, and helpfully, helping ensure patients feel welcome.
• Obtain appropriate consent for release of medical records and document it in patient records, logs, or files/indexes.
• Receive referrals from physicians and physicians’ offices and schedule appointments based on diagnoses and other relevant information.
• Prepare patient charts and perform scanning and indexing tasks.
• Maintain supplies necessary for the office to function.
• Enter patient demographic information into the computer and file and maintain patient information accurately and promptly.
• Place transcription and other received records into patient charts and/or send them to primary care or referring physicians in a timely manner.
• Follow close-of-day policies and procedures.
• Assist in other areas of the department and corporation as needed and complete other assigned duties.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED