Social Work Case Manager-Olathe OB GYN/Pediatrics Clinic
About The Position
The Ambulatory Social Work Case Manager provides safe and efficient services to patients of all ages and their families. The role collaborates with the healthcare team to coordinate services, conduct psychosocial assessments, connect patients with community resources, and provide emotional support. The case manager ensures appropriate decision makers are informed and involved in treatment planning, follows applicable state and federal documentation and reporting requirements, and identifies and participates in quality and performance improvement activities. The role works in partnership with physicians, clinic nurses, patients, families, caregivers, allied professionals, and community services to support care in the community. The case manager documents assessments, contacts, plans, conferences, interventions, and referrals in the patient’s medical record. The position also participates in professional development, team meetings, training, and coverage of other clinic areas as needed.
Requirements
- Master of Social Work from an accredited college or university.
- Current Licensed Specialist Clinical Social Worker (LSCSW) or Licensed Master Social Worker (LMSW) credential, or a social work license from the State of Kansas or State of Missouri, as specified in the posting.
- Basic computer skills.
- Ability to perform the professional, clinical, or technical competencies of the assigned unit or department.
Nice To Haves
- Experience in a health care setting.
Responsibilities
- Conduct psychosocial assessments of patients and families, considering social, psychological, emotional, financial, medical, and related factors.
- Evaluate psychosocial and medical information and develop appropriate social service action plans and recommendations.
- Coordinate care and connect patients with community resources and services.
- Participate in interdisciplinary team and Care Team meetings; provide discipline-specific information and coordinate service linkages.
- Initiate and participate in family conferences to determine psychosocial and community resource needs.
- Advocate for patients and caregivers, including protection of patients’ health, safety, rights, and choices.
- Provide supportive counseling to help patients and families adjust to illness or disability and plan realistically for care in the community.
- Document assessments, contacts, follow-up plans, calls, meetings, conferences, interventions, and referrals in the patient’s medical record; record responses to interventions and referrals within 24 working hours.
- Partner with physicians and clinic nurses to ensure timely linkage to services.
- Use established procedures and appropriate resources when working with third-party payors to coordinate care safely and promptly.
- Promote prudent resource use and balance cost and quality to support optimal clinical and financial outcomes.
- Identify, monitor, and report quality and performance improvement opportunities, and participate in improvement activities.
- Follow policies, procedures, standards, compliance requirements, and applicable safety and risk practices.
- Maintain current licensure and professional competence; pursue education and participate in professional development activities.
- Participate in department meetings, hospital task forces, and committees; assist with training and precepting new team members.
- Support teammates by assisting with fluctuating caseloads and providing coverage to other clinic areas as needed.
- Take call as required by department expectations.
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What This Job Offers
Job Type
Full-time
