Social Work Case Manager

Mass General Brigham•Salem, MA

4d•$82,430 - $119,850•Onsite

About The Position

This position performs social work assessments and interventions for inpatients, outpatients, and emergency department patients. It provides psychosocial assessments and care planning for patients and families experiencing social, emotional, interpersonal, or environmental issues, and collaborates with interdisciplinary professionals to evaluate patient conditions and needs. The role also contributes to clinical education, consultation, leadership, and service initiatives. The position requires a Master’s degree in Social Work, an active Massachusetts LCSW, and 5–7 years of clinical social work experience. It is onsite at North Shore Medical Center, with 24 scheduled hours per week on the day shift.

Requirements

Master’s degree in Social Work required; experience cannot substitute for the degree.
Massachusetts Licensed Clinical Social Worker (LCSW) required.
5–7 years of clinical social work experience required.
Completed LICSW/LCSW requirements.
Expert clinical assessment and diagnostic skills, including depth of knowledge in specialized clinical diagnoses and interventions.
Advanced utilization of clinical skills and interventions.
Knowledge of therapeutic behavioral interventions, replacement skill-building strategies, and crisis assessment, management, and interventions.
Knowledge of HIPAA, Patient Rights & Responsibilities, Joint Commission standards, and Centers for Medicare and Medicaid regulations.
Effective communication and issue-resolution skills with patients, staff, and physicians.
Ability to work independently and collaboratively, demonstrate flexibility and leadership, and guide peers.
Ability to contribute to education, training, clinical supervision, and multidisciplinary collaboration.

Nice To Haves

Massachusetts Licensed Independent Clinical Social Worker (LICSW) preferred.

Responsibilities

Provide psychosocial assessments for patients and families with social, emotional, interpersonal, and/or environmental issues, and formulate biopsychosocial assessments, dispositions, and treatment plans.
Conduct mandated assessments when child, disabled adult, or elder abuse is suspected, and specialized safety assessments when violence is suspected.
Plan discharges from a care facility to home or another care facility.
Collaborate with other professionals as part of an interdisciplinary team to evaluate patients’ medical or physical conditions and assess client needs.
Monitor, evaluate, and record client progress against measurable goals in treatment and care plans.
Use therapeutic behavioral interventions, replacement skill-building strategies, and crisis assessment, management, and interventions.
Complete required documentation and paperwork, including biopsychosocial assessments and treatment planning and implementation, in a timely manner.
Communicate effectively and resolve issues with patients, staff, and physicians across a broad population.
Work as part of a multidisciplinary team serving a varied client population and guide peers through strong communication.
Provide consultation on complex cases and conflict resolution; mentor and train staff in clinical assessment, diagnoses, interventions, and skills.
Contribute to staff education, training, and clinical supervision.
Lead or participate in clinical practice inquiries, teaching, projects, or research related to social work practice.
Lead department or service initiatives and participate in enterprise and professional association initiatives.
Use data to define baseline issues and measure progress.
Oversee collaboration and education among disciplines and outside stakeholders to enhance patient care.
May participate in recruitment, onboarding, and retention processes.