Social Work Case Manager

San Diego Youth Services•San Diego, CA

About The Position

San Diego Youth Services seeks a full-time, exempt Social Work Case Manager for its Resource Family Agency program in San Diego. Reporting to the Program Manager, the role is responsible for placing and supporting children and youth in certified resource family agency homes and managing a caseload through client-plan development, documentation, implementation, supervision, and evaluation. The position coordinates foster-home matching, transitions, and placements; supports foster parents; monitors homes for regulatory compliance; and provides assessment, risk assessment, crisis intervention, and case management. The case manager maintains professional relationships with child-welfare and other service professionals and responds to urgent matters according to on-call procedures when assigned to the on-call rotation. Home visits are conducted weekly or as needed. The role requires work across home, road, and office settings and adherence to agency quality, confidentiality, privacy, and safety expectations. Employment is contingent on required clearances, including tuberculosis testing, fingerprinting, background checks, and drug testing. This position has no supervisory responsibilities.

Requirements

Master's degree in social work, marriage and family therapy, or a related field.
Field experience or practice at the master's degree level in a public or private social service agency.
18 months of experience working with children and families and two years of experience in a public or private child-welfare services setting; semester units or related coursework may be considered in place of experience.
Provide academic transcripts.
Ability to work within and represent a culturally and ethnically diverse community.
Complete required clearances, including child-abuse and criminal background checks, health screening, and substance-abuse screening.
Reliable vehicle, auto insurance, and a good driving record.
Ability to obtain or maintain CPR and First Aid certification.
Ability to bend at the waist, kneel, or crouch to assist youth.
Ability to communicate information and ideas, exchange accurate information, and make presentations.
Ability to lift and carry 20 pounds.
Ability to observe details at close range, interpret information, prepare and review documents, and monitor youth activities.
Ability to sit or stand in a stationary position for extended periods and traverse extended distances around campuses.
Ability to work with potential exposure to physical injury from aggressive behavior.

Nice To Haves

Familiarity with the child-welfare system, youth who have experienced trauma, and case management.
Working knowledge of trauma-informed care and dual-diagnosis treatment, or willingness to develop that knowledge.
Experience working in trauma-informed and dual-diagnosis programs.
Spanish proficiency or full bilingual proficiency in Spanish; the posting describes annual bonuses for qualifying staff.

Responsibilities

Participate in matching, transitioning, and placing youth in foster homes.
Implement, comply with, and document Community Care Licensing regulations, San Diego County contracts, and SDYS policies and procedures; participate in regular meetings.
Conduct assessments and risk assessments, provide crisis intervention and case management, and develop client plans, progress notes, quarterly reports, and incident reports.
Document client information in the electronic health record in a timely manner.
Advise and support foster parents regarding Community Care Licensing regulations.
Monitor foster family homes for compliance with governing rules and regulations.
Maintain professional contact and relationships with placement workers, case managers, therapists, teachers, advocates, attorneys, psychiatrists, doctors, dentists, and other child-welfare professionals.
Respond to service partners during crises or urgent matters, including those outside normal business hours, by following on-call procedures when assigned to the on-call rotation.
Conduct in-home visitations weekly or as needed.
Maintain confidentiality and privacy of protected health information and other applicable information in accordance with agency policies, regulations, and laws, including HIPAA.
Welcome and support SDYS volunteers and assist them with their services when applicable.
Communicate effectively with people from diverse backgrounds and experiences; recognize, nurture, and learn from coworkers' strengths.
Help maintain warm, welcoming, and safe work environments and perform duties across home, road, and office settings.
Perform other related duties as assigned.

Benefits

18 days of paid time off, two floating holidays, and 12.5 paid holidays (32.5 paid days off).
403(b) retirement plan with a 2% employer match.
Medical insurance.
Dental insurance.
Vision insurance.
Pet insurance.
Mileage reimbursement.
$2,000 annual bonus for staff who are fully bilingual in Spanish.
$1,500 annual bonus for staff with proficiency in Spanish.
Life insurance.
Parental leave.
Public Service Loan Forgiveness employer.