Social Work Case Manager

SAN DIEGO YOUTH SERVICES • San Diego, CA

3d • $68,640 - $70,720

About The Position

San Diego Youth Services seeks a full-time, exempt Social Work Case Manager for its Resource Family Agency program, based in San Diego. The position reports to the Program Manager and is responsible for placing and supporting children and youth in certified resource family agency homes, as well as managing a caseload through the development, documentation, implementation, and evaluation of client plans.

The Case Manager works with foster families and child-welfare professionals to support youth, monitor home compliance, and coordinate services. Duties include assessments and crisis intervention, maintaining timely and accurate case documentation, conducting home visits, and responding to urgent matters according to on-call procedures when assigned. The role requires work across home, office, and road settings and contact with children, families, and partners from diverse backgrounds.

San Diego Youth Services provides shelter, foster homes, community centers, housing, prevention, intervention, and treatment services to youth throughout San Diego County. The organization has approximately 250 employees and 80 volunteers.

Requirements

• Master’s degree in social work, marriage and family therapy, or a related field.
• Field experience or practice at the master’s degree level in a public or private social service agency.
• At least 18 months of experience working with children and families.
• At least two years of experience in a public or private child-welfare services setting. Semester units and/or related coursework may be considered in place of experience; transcripts must be provided.
• Ability to work within and represent a culturally and ethnically diverse community.
• Completion of required clearances and screening, including child-abuse and criminal background checks, tuberculosis testing, fingerprinting, and health and substance-abuse screening; employment is also subject to drug testing.
• Reliable vehicle, auto insurance, and a good driving record.
• Willingness to develop, or working knowledge of, trauma-informed care and dual-diagnosis treatment.
• Ability to obtain and maintain CPR and First Aid certification.
• Ability to bend, kneel, or crouch; communicate and exchange information accurately and make presentations; lift and carry 20 pounds; observe details at close range and prepare and review documents; sit or stand for extended periods; and traverse extended distances around campuses.
• Ability to work flexibly across home, road, and office environments.

Nice To Haves

• Familiarity with the child-welfare system and with youth who have experienced trauma.
• Case-management experience.
• Experience working in trauma-informed and dual-diagnosis programs.
• Spanish proficiency; the posting describes annual bonuses for staff who are proficient or fully bilingual in Spanish.

Responsibilities

• Participate in matching, transitioning, and placing youth in foster homes.
• Implement and document compliance with Community Care Licensing regulations, the San Diego County contract, and SDYS policies and procedures; participate in regular meetings.
• Conduct assessments and risk assessments, provide crisis intervention and case management, develop client plans, and prepare progress notes, quarterly reports, and incident reports; document services in the client EHR in a timely manner.
• Advise and support foster parents regarding Community Care Licensing compliance and monitor foster family homes for compliance with governing rules and regulations.
• Maintain professional relationships and contact with placement workers, case managers, therapists, teachers, advocates, attorneys, psychiatrists, doctors, dentists, and other child-welfare professionals.
• Respond to service partners during crises or urgent matters, including those outside normal business hours, by following on-call procedures when assigned to the on-call rotation.
• Conduct in-home visits weekly or as needed.
• Uphold SDYS standards and protect the confidentiality and privacy of protected health information in accordance with agency policies, applicable regulations, and laws including HIPAA.
• Welcome and support SDYS volunteers when applicable; communicate effectively across diverse backgrounds and experiences; and contribute to warm, welcoming, and safe work environments.
• Perform other related duties as assigned.

Benefits

• 18 days of PTO, 2 floating holidays, and 12.5 paid holidays (32.5 paid days off).
• 403(b) retirement plan with a 2% employer match.
• Medical, dental, and vision insurance.
• Pet insurance.
• Mileage reimbursement.
• Annual bonus of $2,000 for staff who are fully bilingual in Spanish.
• Annual bonus of $1,500 for staff with proficiency in Spanish.
• Life insurance.
• Parental leave.
• Public Service Loan Forgiveness (PSLF) employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level