Social Work Case Manager - Pediatrics

UTHealth Houston•Houston, TX
•Hybrid

About The Position

UTHealth Houston is hiring a Social Work Case Manager to support its Houston Hospital-Based Violence Intervention Program (HVIP). The role connects eligible patients with services, community resources, and ongoing support intended to help prevent future violence. It involves working with patients, families, healthcare providers, and community partners in a flexible, hybrid, Monday–Friday position. The position provides professional case management and social work services and oversees patient care. It also provides indirect services, including utilization review oversight of treatment and advocacy for patients and families with the treatment team and third-party payers. The role requires a Licensed Master Social Worker (LMSW) in Texas, a master’s degree in social work from a school approved by the Council on Social Work Education, and at least five years of medical social work experience, including two years in case management. Employees must permanently reside and work in Texas.

Requirements

  • Licensed Master Social Worker (LMSW) by the State of Texas.
  • Master’s degree in social work from a school approved by the Council on Social Work Education.
  • At least 5 years of experience in medical social work, including 2 years in case management.
  • Must permanently reside and work in Texas.
  • Ability to respond to emergency situations.
  • Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects.

Nice To Haves

  • Bilingual proficiency in English and Spanish is highly preferred.
  • Accredited Case Manager - Social Worker (ACM-SW) credential from the American Case Management Association (ACMA) is preferred.

Responsibilities

  • Oversee patients’ care and treatment progress to help prevent under- or over-utilization of inpatient treatment services, communicating with patients, significant others, the treatment team, third-party payers, and community resources.
  • Provide third-party payers with clinical data to justify and advocate for necessary services and arrange services during hospitalization and after discharge.
  • Work with a multidisciplinary treatment team to develop individualized treatment and discharge plans that help patients begin or return to outpatient treatment programs promptly.
  • Develop discharge plans that support patients’ ongoing recovery and development.
  • Assess patients at admission and throughout treatment, and interview patients and significant others to identify assets and challenges affecting patient functioning during treatment and after discharge to a less restrictive level of care.
  • Establish and maintain relationships with community resources for patients’ ongoing treatment, residence, financial support, transportation, education, and vocational rehabilitation needs at discharge.
  • Provide direct patient services, including assessment, treatment and discharge planning, individual, couple, and family education, crisis prevention, and supportive counseling.
  • Respond to emergency situations.
  • May mentor new employees and social work students.
  • Perform other duties as assigned.
  • Manage departmental human resources activities related to recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.

Benefits

  • 100% paid medical premiums for full-time employees.
  • Approximately 37–38 days per year of time off, including holidays, a preventative leave day, vacation, and sick time.
  • Additional vacation accrual with length of service.
  • Longevity pay through monthly payments after two years of service.
  • Retirement/pension plan.
  • Free financial and legal counseling.
  • Free mental health counseling services.
  • Gym membership discounts and access to wellness programs.
  • Employee discounts, including entertainment, car rentals, and cell phones.
  • Resources for child and elder care.
  • Training and professional development.
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