Social Work Case Manager I

Sarasota Memorial Health Care System • Sarasota, FL

12d

About The Position

The Social Work Case Manager (SWCM) uses professional clinical social work skills to assess patients and their support systems for discharge-planning, psychosocial, and counseling needs. The SWCM establishes plans for effective management of identified episodic and population-based needs. Assessment, planning, intervention, and reassessment take place in a collaborative environment. The SWCM works closely with medical staff, clinical case managers, nursing, allied health disciplines, hospital business and financial services, agencies across the continuum of care, and payors.

The SWCM also takes a leadership role in identifying and managing patients with catastrophic needs and social determinants of health. The role expands collaboration with hospital and community service providers and exemplifies proactive, patient-oriented clinical practice that optimizes quality of care, utilization, cost effectiveness, and patient experience.

Requirements

• Master's Degree in Social Work (MSW) from a Council of Social Work Education (CSWE)-accredited university.
• At least one year of hospital acute-care or other related healthcare experience, or completion of a one-year acute-care MSW internship.

Nice To Haves

• Active Case Management Certification (CCM, ACM-SW, or A-SWCM), or ability to obtain certification within one year of hire, and membership in a relevant case management organization.
• Demonstrated ability to manage high-risk situations and multiple tasks, and to adjust priorities according to patient, department, and hospital needs.
• Strong clinical social work assessment, critical-thinking, problem-solving, interviewing, decision-making, negotiation, conflict-management, and organizational skills.
• Strong verbal and written communication skills and ability to respond to issues and patient needs when on call.
• Strong interpersonal skills and ability to collaborate with leaders, staff, patients, families, the healthcare team, payers, and external agencies.

Responsibilities

• Assess patients and support systems for discharge-planning, psychosocial, and counseling needs.
• Establish plans for effective management of identified episodic and population-based needs.
• Perform assessment, planning, intervention, and reassessment collaboratively with relevant healthcare professionals and organizations.
• Identify and manage patients with catastrophic needs and social determinants of health.
• Collaborate with service providers within the hospital and community to optimize quality of care, utilization, cost effectiveness, and patient experience.

What This Job Offers

• Job Type: Full-time