Social Services Program Coordinator (8870)

The Salvation Army • Pittsboro, NC

22h • Onsite

About The Position

The Social Services Program Coordinator supervises, coordinates, and monitors the day-to-day operations of assigned social service programs, which may include family services, outreach, summer camps, Christmas Programs, and federal emergency management. The coordinator supervises and participates in program staff casework to ensure compliance with policies and procedures, prepares statistical reports, and administers the program budget.

The role includes supervising personnel and client services, maintaining confidential and accurate client records, monitoring program and FEMA case compliance, coordinating life management classes, and managing program expenditures and incoming funds. The position is based at the Chatham County Service Unit in Siler City, North Carolina.

Requirements

• Bachelor's degree from an accredited college or university in Social Work or a related field; or four years of progressively responsible social services experience, including at least one year in a supervisory capacity; or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
• Knowledge of social service program administration practices and principles.
• Knowledge of bookkeeping principles and practices and budget administration.
• Ability to lead, motivate, and evaluate staff performing the same or similar work.
• Ability to develop, implement, and enforce program policies and procedures.
• Ability to interview clients to evaluate and serve their needs and determine eligibility for program assistance under specific guidelines and restrictions.
• Ability to build and maintain effective working relationships with the public and community agencies.

Responsibilities

• Plans, schedules, assigns, and supervises program personnel; trains employees; monitors work for accuracy, completeness, and compliance; conducts performance evaluations; and makes salary and hiring or firing recommendations.
• Supervises and assists with interviewing clients seeking assistance, determining eligibility under program guidelines, recording relevant client information, and helping clients complete assistance applications.
• Prepares and files timely, accurate client records; obtains signatures as needed; tracks whether clients are active or inactive; and maintains confidentiality of client information.
• Maintains statistical records of services provided and compiles accurate, complete monthly statistical reports.
• Reviews FEMA cases to ensure paperwork is accurate and complete and that program policies and local, state, and federal rules and regulations are followed.
• Plans, coordinates, and/or facilitates life management classes and arranges speakers and workshop presenters as needed.
• Plans, prepares, and administers the program budget; reviews, monitors, and approves expenditures; and monitors incoming funds against budget projections.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager