Social Services Coordinator

Harbour Village • Naperville, IL

8h

About The Position

The Springs at Monarch Landing is seeking a hospitality-focused Social Services Coordinator for a full-time role at The Springs Health Center. The coordinator supports residents and families through life transitions, helping ensure residents receive emotional, social, and psychological support. The role involves building relationships, assessing needs, coordinating individualized care plans, supporting discharge planning, advocating for residents, and collaborating with the clinical and interdisciplinary team to promote dignity, independence, and quality of life.

Requirements

• Bachelor's degree in Social Services or a related field required.
• Knowledge of federal and state regulations for skilled nursing facilities.
• Strong communication skills and a heart for service.
• Dependable, compassionate, and calm under pressure.

Nice To Haves

• Master's degree preferred.
• A minimum of three years' social service experience within a skilled nursing facility preferred.
• An equivalent combination of education and direct experience may be considered.

Responsibilities

• Build meaningful relationships with residents and their families.
• Assess residents' social, emotional, psychological, and adjustment needs.
• Develop and coordinate individualized care plans.
• Provide support and guidance during challenging life transitions.
• Assist residents and families with discharge planning and community resources.
• Support residents experiencing dementia, behavioral health concerns, grief, or loss.
• Collaborate with nursing, therapy, physicians, and interdisciplinary team members to ensure quality resident outcomes.
• Maintain accurate documentation and ensure compliance with federal, state, and community regulations.
• Advocate for residents while promoting dignity, independence, and quality of life.

Benefits

• Medical, dental, vision, and short-term disability insurance, with benefits starting on the first of the month following hire.
• Employer-paid life insurance.
• Employer-paid long-term disability insurance.
• 401(k) with company match.
• Employee Assistance Program.
• Paid time off and paid holidays.
• Resident-run employee appreciation program.
• Tuition reimbursement.
• Referral bonus program.
• Discounted employee meals.
• Covered parking garage.
• A fun, engaging work environment and team.

What This Job Offers

• Job Type: Full-time