Social Services Coordinator

Brookdale Senior Living Inc. • Austin, TX

10d • Onsite

About The Position

This role is responsible for planning, developing, organizing, implementing, evaluating, and directing the Social Service Department in accordance with current existing federal, state and Brookdale standards. The position ensures residents' psychosocial concrete needs are identified and met, and involves meeting with administration, medical and nursing staff, and other related departments in planning social services. The coordinator will interview residents/families to obtain information concerning personal and family problems, past illnesses, and provide consultation to staff and community agencies. They will also provide information on Medicare/Medicaid and other financial assistance programs, plan resident discharges, develop and implement social care plans and resident assessments, maintain records of outside referrals, communicate needs and plan of care to residents, families, responsible parties, and appropriate staff, and assist in coordinating resident's financial affairs and room moves.

Requirements

• Bachelor’s Degree in Social Work or Human Service field is required.
• Minimum of one (1) year of supervised work experience in a health care setting working directly with individuals, preferably the elderly.
• Applies existing guidelines and procedures to make varied decisions within a department.
• Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
• Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment.
• Has working knowledge of a functional discipline.
• Standing
• Requires interaction with co-workers, residents or vendors
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Possible exposure to communicable diseases and infections
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift: Up to 25 pounds
• Vision

Nice To Haves

• Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
• Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Responsible for planning, developing, organizing, implementing, evaluating, and directing the Social Service Department in accordance with current existing federal, state and Brookdale standards.
• Ensures the resident’s psychosocial concrete needs are identified and met in accordance with federal, state, and Brookdale requirements.
• Meets with administration, medical and nursing staff, and other related departments in planning social services, as directed. Involves the resident/family in planning social service programs when possible.
• Interviews residents/families as necessary and in a private setting. Obtains information concerning the resident’s personal and family problems, past illnesses, etc. Provides consultation to members of our staff, community agencies, etc., in efforts to solve the needs and problems of the resident through the development of social service programs.
• Provides information to resident/families as to Medicare/Medicaid, and other financial assistance programs available to the resident. Participates in community planning related to the interests of the facility and the services and needs of the resident and family.
• Plans resident’s discharge.
• Develops and implements social care plans and resident assessments.
• Maintains records of outside referrals.
• Communicates needs and plan of care to resident, families, responsible parties, and appropriate staff.
• Assists in coordinating resident’s financial affairs.
• Assists with coordination of resident room moves.

Benefits

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance
• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement
• Professional development
• Ongoing programs catered to your overall health and wellness
• Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level