Social Services Coordinator

Care Initiatives•Dubuque, IA
•Onsite

About The Position

Dubuque Specialty Care, an 84-bed long-term care skilled nursing community in Dubuque, Iowa, is hiring a Social Services Coordinator. The role provides comprehensive social services to residents and their families throughout the healthcare journey, helping support residents’ well-being, quality of life, and care outcomes. The coordinator works with residents, families, the care team, and community resources, and supports facility programs and community engagement.

Requirements

  • Bachelor’s degree in social work, gerontology, or a related health and human services field, including sociology, special education, rehabilitation, counseling, or psychology.
  • Ability to obtain a Licensed Social Worker (LSW) credential.
  • At least one year of supervised social work experience in a healthcare setting, working directly with individuals.
  • Interpersonal and communication skills to communicate positively and effectively while completing work accurately and on time.
  • Commitment to helping others and consistently treating them with empathy, respect, patience, and discretion.

Responsibilities

  • Assess residents’ psychosocial needs and complete social histories.
  • Complete assigned MDS sections accurately and on time.
  • Document care plans, progress, and follow-up in accordance with regulations.
  • Provide counseling and emotional support to residents and families.
  • Support residents and families with adjustment, rights, and orientation.
  • Assist with discharge planning and care transitions.
  • Coordinate referrals and act as a liaison with community resources.
  • Partner with the care team to enhance quality of life and outcomes.
  • Plan and support resident, family, and community engagement activities.
  • Promote facility programs and services to referral partners.

Benefits

  • Competitive wage.
  • Medical, dental, and vision benefit options for eligible employees.
  • 403(b) retirement savings plan.
  • PTO.
  • Referral bonus program.
  • Company-paid training and education through tuition reimbursement.
  • Digital wallet access to wages as they are earned.
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