Social Services Program Coordinator

THE SALVATION ARMY • Pittsboro, NC

1d • $21 - $24 • Onsite

About The Position

The Social Services Program Coordinator supervises, coordinates, and monitors the day-to-day operations of assigned social service programs, which may include family services, outreach, summer camps, Christmas Programs, and federal emergency management. The role supervises and participates in staff casework, ensures compliance with program policies and procedures, prepares statistical reports, and administers the program budget.

The coordinator oversees program personnel and client assistance activities, maintains accurate and confidential client records, reviews FEMA cases for completeness and compliance, and plans or facilitates life-management classes. The position is based at the Chatham County Service Unit in North Carolina and is listed as regular full-time, with an hourly salary range of $21.00 to $24.00.

Requirements

• Bachelor's degree from an accredited college or university in Social Work or a related field; OR four years of progressively responsible social services work experience, including at least one year in a supervisory capacity; OR an equivalent combination of training and experience.
• Knowledge of practices and principles of social service program administration.
• Knowledge of bookkeeping and budget administration principles and practices.
• Ability to lead, motivate, and evaluate staff performing the same or similar work.
• Ability to develop, implement, and enforce program policies and procedures.
• Ability to interview clients to evaluate and serve their needs.
• Ability to determine client eligibility based on program guidelines and restrictions.
• Ability to build and maintain effective working relationships with the public and community agencies.

Responsibilities

• Plan, schedule, assign, and supervise the work of program personnel; train employees in proper methods and procedures; monitor work for accuracy, completeness, and compliance.
• Conduct performance evaluations and provide salary and hiring/firing recommendations.
• Supervise and assist with interviewing clients seeking assistance and determining eligibility under program guidelines and restrictions.
• Record client dispositions and relevant information, assist clients with applications, and copy supporting documents as needed.
• Prepare and file accurate, up-to-date client records; obtain signatures, track active or inactive status, and maintain confidentiality.
• Prepare and maintain statistics on services provided and compile accurate monthly statistical reports.
• Review FEMA cases for accurate and complete paperwork and compliance with program policies and local, state, and federal rules and regulations.
• Plan, coordinate, and/or facilitate life-management classes and obtain speakers and workshop presenters as needed.
• Prepare and administer the program budget; review, monitor, and approve expenditures and monitor incoming funds against budget projections.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager