Social Services Program Coordinator

Catholic Charities of the Diocese of Pittsburgh In • Washington, PA

20h

About The Position

Catholic Charities, Diocese of Pittsburgh, is seeking a compassionate and effective Program Coordinator for its Regional Outreach Management Team in the Washington and Greene County Offices. The role provides day-to-day management and oversight of assigned county offices, supports staff, and ensures quality, compliant program operations and client service. The coordinator also carries a client caseload as assigned, facilitates case conferencing, develops community partnerships, and monitors program performance and outcomes.

Requirements

• A bachelor's degree in human services or a related field; a minimum of seven years of social work, human services, and program management experience may substitute for the degree requirement.
• At least five years of direct client service experience.
• At least three years of supervisory experience.
• Demonstrated effective problem-solving, organizational, and interpersonal skills.
• Ability to work independently, take initiative, and manage competing priorities.
• Ability to build and maintain constructive relationships with community agencies, partners, and resources.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Proficiency in Microsoft Office applications.
• Ability to maintain accurate, timely, and professional documentation, including client records, reports, and related program documentation.
• Ability to travel weekly between assigned office and service locations.
• Act 33, Act 34, and FBI clearances.

Responsibilities

• Serve as the primary point of contact for assigned county offices and provide day-to-day management and oversight.
• Guide, support, and direct staff; supervise employees, volunteers, and interns; ensure program and office coverage; address operational challenges; monitor productivity and funder bill-down with a supervisor; facilitate professional development; and provide local staff support and problem-solving.
• Oversee office and program administrative operations, ensuring program quality, service delivery, and compliance.
• Coordinate facility matters with landlords and vendors; process invoices and payments; monitor compliance with funding requirements, contract obligations, audit standards, and agency policies and procedures; and maintain accurate client databases and documentation.
• Carry an assigned client caseload and facilitate internal case conferencing to assess client progress, support service delivery, and advance client and program goals.
• Participate in community outreach, engagement, and partnership development across assigned counties.
• Serve as the primary liaison with governmental, nonprofit, faith-based, and community partners; represent Catholic Charities at community meetings, coalitions, events, and advisory groups; and strengthen collaborations, referrals, community awareness, and program visibility.
• Monitor program data, outcomes, and performance measures; prepare reports for internal and external stakeholders; and support data-informed program evaluation and decision-making.

Benefits

• Competitive salary
• Medical, dental, and vision benefits beginning the first of the month following hire
• Generous time-off programs, including 15 paid holidays per year
• Retirement plan fully funded by Catholic Charities
• Paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager