Social Services Coordinator

Care Initiatives • Waterloo, IA

9d • Onsite

About The Position

Ravenwood Specialty Care, a 176-bed long-term care skilled nursing community in Waterloo, Iowa, is hiring a Social Services Coordinator to provide comprehensive care and support to residents and their families. The role focuses on assessing psychosocial needs, providing emotional support, supporting care transitions, and coordinating with the care team and community resources to improve residents’ quality of life and outcomes. The coordinator also helps with resident, family, and community engagement and promotes facility programs to referral partners.

Requirements

• Bachelor’s degree in social work, gerontology, or a related health and human services field, including sociology, special education, rehabilitation, counseling, or psychology.
• Ability to obtain a Licensed Social Worker (LSW) credential.
• At least one year of supervised social work experience in a health care setting working directly with individuals.
• Interpersonal and communication skills, including the ability to communicate positively and effectively while completing work accurately and on time.
• Strong commitment to helping others and treating them with empathy, respect, patience, and discretion.

Responsibilities

• Assess residents’ psychosocial needs and complete social histories.
• Complete assigned MDS sections accurately and on time.
• Document care plans, progress, and follow-up in accordance with regulations.
• Provide counseling and emotional support to residents and families.
• Support residents and families with adjustment, rights, and orientation.
• Assist with discharge planning and care transitions.
• Coordinate referrals and act as a liaison with community resources.
• Partner with the care team to enhance quality of life and outcomes.
• Plan and support resident, family, and community engagement activities.
• Promote facility programs and services to referral partners.

Benefits

• Competitive wage.
• Medical, dental, and vision benefits for eligible employees.
• 403(b) retirement savings plan.
• Paid time off (PTO).
• Referral bonus program.
• Company-paid training and education through tuition reimbursement.
• Digital wallet access to receive earned pay before payday.

What This Job Offers

• Job Type: Full-time