Social Services Program Coordinator
About The Position
The Social Services Program Coordinator supervises, coordinates, and monitors the day-to-day operations of assigned social services programs, which may include family services, outreach, Christmas Programs, and federal emergency management. The role supervises and participates in staff casework to help ensure compliance with program policies and procedures, and may assist with preparing and serving meals. The coordinator also prepares statistical reports and administers the program budget. This position oversees staff who provide direct client services, supports their training and performance evaluation, reviews client case files for quality assurance, and coordinates community resources and partnerships to provide holistic assistance. The job is based at the NSC-New Bern Corps in New Bern, North Carolina. Work is typically scheduled on weekdays, with occasional evening or weekend work potentially required. Duties are generally performed seated, in office settings and, at times, in warehouse, gymnasium or storage areas, and walk-in refrigerated environments.
Requirements
- Bachelor’s degree from an accredited college or university in Social Work or a related field; OR four years of progressively responsible experience performing social services work, including at least one year in a supervisory capacity; OR an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
- Valid State Driver’s License.
- Ability to meet attendance requirements.
- Ability to read, write, and communicate in English.
- Ability to perform mathematical calculations.
- Ability to lift and carry and/or push/pull materials, supplies, and equipment weighing over 50 pounds; this is required for 5–10% of work time.
Nice To Haves
- Fluency in speaking, reading, and writing Spanish is strongly desired.
Responsibilities
- Supervise and monitor daily program operations to support smooth and compliant service delivery.
- Oversee staff providing direct client services; conduct training and performance evaluations, and make personnel recommendations.
- Supervise and participate in program staff casework, ensuring compliance with program policies and procedures.
- Maintain awareness of and comply with applicable health, safety, and licensing regulations.
- Review and audit client case files for quality assurance and compliance.
- Coordinate community resources and partnerships to provide holistic client assistance.
- Prepare and maintain reports, budgets, and statistical records for social services activities.
- Administer the program budget.
- May assist in preparing and serving meals.
Benefits
- Paid Time Off
- Retirement Savings Plan Available
- Supplemental Insurance Available
- Voluntary Life Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
