SOCIAL SERVICES ASSISTANT

State of Arkansas•Little Rock, AR

7d•$35,610 - $52,703

About The Position

The Social Services Assistant supports children and families involved with the Division of Children and Family Services (DCFS), providing direct assistance through transportation, supervision of family time, and engagement with children and caregivers to promote safety, stability, and well-being. The role also provides supportive services to social workers, case managers, and clients, including administrative support, outreach, and referrals to facilitate effective service delivery. The position requires frequent in-state travel and flexibility to work mornings, evenings, and weekends as needed to meet family needs. The employee must be able to lift 50 pounds and safely supervise and transport children of various ages. The position requires positive communication, professionalism, and dependable service.

Requirements

At least six months of work experience in human services programs or public service.
Complete a background check and child/adult maltreatment registry check.
Ability to lift 50 pounds.
Ability to safely supervise and transport children of various ages.
Strong organizational and administrative abilities.
Excellent customer service and communication skills.
Ability to handle sensitive information confidentially.

Nice To Haves

Ability to work with children of all ages and adult clients, including engagement on parenting and basic life skills.
Time management, strong communication, and organizational skills.
Ability to work independently and collaborate with community partners, agency staff, and families.

Responsibilities

Assist with client intake and service referrals.
Provide basic counseling and resource navigation.
Maintain accurate records and case documentation.
Support community outreach and public education initiatives.
Coordinate scheduling and follow-ups for client services.
Provide transportation assistance to children and families.
Supervise family time.
Engage with children and caregivers to support safety, stability, and well-being.