SOCIAL SERVICES ASSISTANT

State of Arkansas•Newport, AR

9d•$35,610 - $52,703

About The Position

The Social Services Assistant supports children and families involved with the Division of Children and Family Services (DCFS), providing direct assistance through transportation, supervision of family time, and engagement with children and caregivers to support safety, stability, and well-being. The role also provides supportive services to social workers, case managers, and clients, including administrative assistance, outreach, and client referrals. The position requires frequent in-state travel and flexibility to work mornings, evenings, and weekends as needed to meet family needs. The assistant must be able to lift 50 pounds, safely supervise and transport children of various ages, and provide dependable service through positive communication and professionalism. The Department of Human Services serves Arkansans and supports the safety and well-being of vulnerable people. The posting notes that State employment includes a pension, maternity leave, paid state holidays, and other perks.

Requirements

At least six months of work experience in human services programs or public service.
Ability to work with children of various ages and adult clients.
Ability to lift 50 pounds.
Ability to safely supervise and transport children.
Strong organizational and administrative abilities.
Excellent customer service and communication skills.
Ability to handle sensitive information confidentially.
Availability for frequent in-state travel and work during mornings, evenings, and weekends as needed.
Must complete a background check and child/adult maltreatment registry check.
Other job-related education and/or experience may substitute for some or all basic requirements with Qualifications Review Committee approval, except certification or licensure requirements.

Nice To Haves

Ability to engage with children and adult clients on parenting and basic life skills.
Time management skills.
Strong communication and organizational skills.
Ability to work independently and collaborate with community partners, agency staff, and families.

Responsibilities

Assist with client intake and service referrals.
Provide basic counseling and resource navigation.
Maintain accurate records and case documentation.
Support community outreach and public education initiatives.
Coordinate scheduling and follow-ups for client services.
Provide transportation assistance to families.
Supervise family time.
Engage with children and caregivers to support safety, stability, and well-being.
Support social workers, case managers, and clients through administrative tasks and outreach.