Social Media Specialist (Contract)
About The Position
This is a five-month contract role focused on strategizing, developing, and growing NC America’s social media accounts for multiple game titles in the Western market. The specialist creates original text and video content, manages posts, responds to followers, and helps maintain a cohesive company image in support of marketing goals. The role supports the Brand Marketing team in publicizing and marketing NC America titles through direct social-channel engagement and by building excitement among a global audience. It also supports the Marketing team and Community leads through social media management, engagement, and campaign performance analysis. The position is based in Irvine, California. Some domestic and international travel may be required. Work involves using a computer and telephone for extended periods in a confined area with moderate noise.
Requirements
- Bachelor’s degree, or an equivalent combination of education, training, and experience.
- At least 3 years of social media management experience and/or social media agency experience, with an emphasis on gaming or entertainment.
- Experience growing social media channels and building communities, especially on short-form video platforms such as TikTok, Instagram Reels, and YouTube Shorts.
- Deep understanding of social media performance, listening, intelligence, and reporting.
- Ability to handle quick turnaround times, multi-step approval processes, and experimentation.
- Attention to detail, strong communication, self-motivation, and ability to work well with others.
- Keeps up to date with social media, community, and gamer trends.
- Enthusiasm for NCSOFT products.
- Excellent verbal, presentation, and written communication skills.
- Basic proficiency with image and video editing software.
Nice To Haves
- Familiarity with PC and console gaming marketing, including PlayStation, Xbox, and Steam.
- Familiarity with FPS and shooter game launches.
Responsibilities
- Develop and implement social media strategies aligned with brand goals.
- Set channel growth objectives and report on return on investment (ROI).
- Create and curate content for platforms including X.com, Instagram, YouTube, and TikTok, including text, images, and video.
- Collaborate with NC America and external Community teams.
- Manage social media accounts and campaigns, including posting and monitoring.
- Analyze social media data to identify trends, measure performance, and optimize strategies.
- Engage with followers, respond to comments and inquiries, and resolve issues.
- Stay current on social media trends and new features.
- Collaborate with other departments to ensure consistent messaging and improve social media experiences.
- Support Brand Marketing, Marketing, and Community teams in promoting NC America titles and engaging social audiences.
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What This Job Offers
Career Level
Mid Level
