Social Media Senior Associate

JPMorganChase • Chicago, IL

3d

About The Position

As a Social Media Senior Associate within the U.S. Wealth Management Communications team you will assist in managing our growing Wealth Advisor LinkedIn program. Reporting to the Program Manager on the Wealth Management Social Media team, you will own end-to-end program execution to support our Advisor LinkedIn Program which allows advisors nation-wide to build their social presence, promote the J.P. Morgan Wealth Management brand and develop deeper connections with clients and prospects online. You will partner with our vendors and internal stakeholders to create and scale program processes, become an expert on demonstrating our tools, ensure a steady stream of content is added to the advisor post library, and draft clear ongoing communications for program members.

Requirements

• 3+ years of experience working in social media or Wealth Advisor marketing support functions
• Familiarity with social media platforms LinkedIn and Sales Navigator are a must.
• Proven track record of effective project management
• Highly organized, creative, and collaborative teammate eager to make an impact
• Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word).

Responsibilities

• Deliver user education for Hearsay and Sales Navigator, serving as a product expert and leading platform adoption.
• Manage day-to-day operational support for the Advisor LinkedIn Program, including onboarding and providing resources and user support materials
• Own recurring program communications and partnerships with cross-functional teams to amplify program updates and content across internal channels
• Communicate clearly and strategically with program members and manage stakeholders expectations
• Partner with program tool vendors, contractors, and internal stakeholders including access management, legal, compliance, supervision and more
• Lead content development partnering with design and cross-functional teams to ensure a consistent pipeline of compliant social content
• Own end-to-end recognition/accolades programs on LinkedIn including annual planning, copy/creative management and supporting individual winners with posting and distribution
• Contribute to reporting and insights, running surveys and tracking program outcomes
• Support adhoc project management requests including but not limited to: change communications, training rollout and user migration support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed