About The Position

Solace Hospitality Management is seeking a hands-on marketer to manage day-to-day social media, digital marketing, and in-person outreach for Smokin’ Jack’s BBQ and a new Italian restaurant on Murray Ave in Milwaukee. The manager will work with a marketing firm and local content creators, follow the content calendar, and also create and launch campaigns and promotions. The role includes building the owner’s personal brand, maintaining a blog, running email marketing, growing the Toast loyalty program, engaging with customers online, and developing catering relationships through local business visits and follow-up.

Requirements

  • Reliable transportation is required.
  • Know Metricool, the company’s social media management platform, or be able to learn it quickly.
  • Strong writing skills and a confident, outgoing personality for face-to-face sales.
  • Be organized, self-motivated, and reliable.
  • Be comfortable using Instagram, Facebook, TikTok, LinkedIn, and Google Business.

Nice To Haves

  • Experience with Toast, Mailchimp, and Klaviyo is strongly preferred.
  • Experience managing social media for a restaurant, hospitality, or consumer brand.

Responsibilities

  • Post and schedule content for Smokin’ Jack’s BBQ and the Italian restaurant according to the calendar developed with the marketing firm and content creators.
  • Respond promptly to comments, messages, reviews, and ad responses in the brand’s voice.
  • Monitor paid advertisements and direct leads and catering inquiries to the appropriate person.
  • Build and market the owner’s personal brand on LinkedIn and other platforms.
  • Create and launch campaigns and promotions.
  • Build and maintain the company blog.
  • Run email marketing through Mailchimp and Klaviyo.
  • Promote and grow the Toast loyalty program.
  • Build a weekly list of 10 businesses, apartment complexes, or hotels to visit.
  • Visit businesses, venues, and restaurants to deliver catering samples and marketing materials and develop catering relationships.
  • Ensure current marketing materials are stocked and displayed at every location.
  • Track outreach visits and follow up on leads.

Benefits

  • Employee meals and dining discounts.
  • Opportunity to work alongside a professional marketing firm and content creators.
  • A role in launching a new restaurant.
  • Room to grow with the group.
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