About The Position

Solace Hospitality Management is hiring a General Manager to lead Smokin' Jack's BBQ and Serata from one shared kitchen in Milwaukee, Wisconsin. The role owns the complete performance of both concepts, including restaurant and bar sales, labor, cost control, staffing, private events, and late-night operations. Each concept is targeted to grow toward $1 million or more in annual sales. The General Manager will build and lead the management team, with authority to hire and develop the Kitchen Manager, Bar and Service Manager, and hourly leadership team. The role is expected to establish systems that enable ownership to stay out of daily operations and to deliver weekly performance reporting to ownership. Base salary is $60,000–$70,000, plus performance incentives.

Requirements

  • At least three years of restaurant General Manager experience.
  • Experience leading a fast-paced upscale or polished-casual restaurant.
  • Proven ability to grow sales and profitability.
  • Experience hiring and developing managers.
  • Restaurant365 experience.
  • Strong financial, organizational, and leadership skills.
  • Availability for nights, weekends, holidays, and events.

Responsibilities

  • Direct daily operations for both concepts.
  • Grow restaurant, bar, banquet, and late-night sales.
  • Develop promotions and sales-building activities.
  • Hire, train, and manage the leadership team.
  • Hold managers accountable to measurable performance.
  • Approve schedules within established labor budgets.
  • Review Restaurant365 financial and operating reports.
  • Monitor labor, food cost, beverage cost, and inventory.
  • Oversee ordering, receiving, and cash-control systems.
  • Maintain strong guest-service and service-recovery standards.
  • Ensure compliance with health, liquor, and safety regulations.
  • Lead weekly management meetings.
  • Deliver weekly performance reports to ownership.
  • Maintain organized systems, checklists, and accountability.

Benefits

  • Paid time off.
  • Employee meals.
  • Dining discounts.
  • Performance incentives.
  • Advancement opportunities as the company grows.
  • A 401(k) retirement program is planned.
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