Social Media Manager (Aerie)

American Eagle OutfittersNew York, NY

About The Position

We are seeking a creative and strategically-minded Social Media Manager to lead our social media presence across all platforms. This role is ideal for a content-savvy storyteller who thrives at the intersection of brand strategy, visual communication, and audience engagement. You will be responsible for developing and executing end-to-end social media strategies that align with our brand voice, drive engagement, and build meaningful community connections.

Requirements

  • 3-5+ years of social media experience, preferably at a consumer brand, creative agency, or digital-first company.
  • Demonstrated experience in developing high-impact social campaigns with measurable results.
  • Strong aesthetic sensibility with a portfolio of standout creative content.
  • Deep understanding of the unique language, trends, and behaviors of each social platform.
  • Experience working with creative teams or tools (Adobe Suite, Canva, CapCut, etc.).
  • Comfortable analyzing social performance data and turning insights into actionable strategies.
  • Excellent copywriting and communication skills.
  • Self-starter with excellent time management, project management, and attention to detail.
  • Experience in lifestyle, fashion, or youth culture sectors.
  • Familiarity with influencer marketing and user-generated content strategies.

Responsibilities

  • Develop and maintain a comprehensive social media strategy aligned with brand goals, product launches, and seasonal campaigns.
  • Own and manage the editorial calendar across platforms (Instagram, TikTok, Pinterest, YouTube, etc.).
  • Conduct competitive analysis of content to identify trends, gaps, and opportunities.
  • Collaborate with cross functional marketing teams to ensure messaging consistency.
  • Conceptualize, brief, and manage the production of original social content including graphics, videos, carousels, stories, and Reels.
  • Work with in-house creatives (designers, videographers, copywriters) to produce compelling content that drives engagement and conversion.
  • Bring a strong visual POV to all assets, ensuring a cohesive brand aesthetic.
  • Attend seasonal photoshoot & ad hoc studio shoots to capture desired content by means of self shooting & editing as well as partnering with photographers & videographers.
  • Lead organic growth strategies across platforms through compelling content, community interaction, and experimentation.
  • Optimize posting cadence, hashtags, CTAs, and format based on performance data and platform best practices.
  • Identify new and emerging channels that align with brand values and audience interests.
  • Monitor and respond to community conversations, DMs, and comments to foster loyalty and trust.
  • Identify opportunities to surprise and delight users with timely, thoughtful interactions.
  • Define KPIs and track performance across all channels, reporting on engagement, reach, growth, and content effectiveness.
  • Leverage data to inform ongoing optimization of content, tone, timing, and format.
  • Stay current on industry trends, algorithm updates, and platform innovations.

Benefits

  • health care benefits (including medical, vision, and dental)
  • wellness benefits
  • 401(k) retirement benefits
  • life and disability insurance
  • employee stock purchase program
  • paid time off
  • paid sick leave
  • parental leave and benefits
  • discretionary bonuses and other incentives
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