Social Media Manager

Premier Community Supports LLC • Medford, OR

2d • $24 - $35 • Onsite

About The Position

Premier Community Supports is seeking a creative, hands-on Social Media Manager to strengthen its brand and communicate its mission, culture, and impact. Working closely with the Director of Marketing, the role combines social media strategy, graphic design, photography, video production, and community engagement. The manager will develop and execute digital content strategies, manage online communities, produce written and visual content, maintain brand consistency, support marketing and recruitment, and evaluate performance to advance the organization’s goals and public presence.

The position develops platform-specific content and campaigns; manages social media channels and community interactions; creates digital and print marketing materials; plans and produces photography and video; collaborates with internal teams; maintains marketing calendars and creative assets; and reports on analytics and performance. The role requires good judgment and discretion in public-facing communications, especially when addressing sensitive concerns or potential reputational risks. Spanish translation support may be requested as needed.

This is an on-site position in Medford, Oregon, generally Monday through Friday between 8:00 a.m. and 4:30 p.m. Some flexibility in the daily schedule may be available on a case-by-case basis, depending on business needs. The anticipated start date is January 2027.

Requirements

• Bachelor’s degree in Marketing, Communications, Public Relations, Digital Media, Business, or a related field, or an equivalent combination of education and experience.
• 3–5 years of professional experience in social media management, digital marketing, communications, content creation, or a related field.
• Demonstrated experience developing and managing social media strategies across multiple platforms.
• Strong hands-on graphic design experience, including the ability to independently conceptualize, design, and produce professional-quality creative materials.
• Proficiency in Canva and Adobe Creative Cloud.
• Strong written and verbal communication skills, including copywriting, editing, and storytelling.
• Experience with photography, video production, and video editing.
• Experience managing online communities and responding professionally to public comments, questions, and concerns.
• Experience with social media analytics, reporting, and performance measurement.
• Strong understanding of brand management, visual communications, audience engagement, and organizational reputation.
• Ability to manage multiple projects, meet deadlines, work independently, and collaborate effectively.
• Practical experience with Facebook, Instagram, TikTok, LinkedIn, YouTube, and other social media platforms.
• Practical experience with social media publishing, scheduling, and community monitoring tools.
• Practical experience with photography, image editing, video production and editing software, and short-form video creation and editing.
• Practical experience with Meta Business Suite, Google Analytics, or comparable analytics and reporting platforms.
• Practical experience with digital asset management, content calendars, and creative workflow tools.
• Valid driver’s license and acceptable driving record if driving is required for assigned responsibilities.
• Current automobile insurance when a personal vehicle is required for business purposes.
• Successful completion of applicable state and agency criminal background checks.
• Completion and maintenance of required agency training, certifications, and credentials, including CPR/First Aid and other position-specific training, as applicable.

Nice To Haves

• Experience in healthcare, human services, disability services, nonprofit organizations, or community-based organizations.
• Experience developing recruitment marketing and employer-branding campaigns.
• Advanced proficiency in Adobe Photoshop, Illustrator, InDesign, and professional video-editing applications.
• Experience with marketing analytics, social listening, and reputation management.
• Spanish language proficiency.

Responsibilities

• Develop and execute social media strategies aligned with organizational goals, brand standards, and audience needs.
• Manage and grow the organization’s presence on Facebook, Instagram, TikTok, LinkedIn, YouTube, and emerging platforms.
• Create, edit, and publish platform-specific written and visual content, including graphics, photography, videos, Reels, TikToks, and YouTube Shorts.
• Promote services, organizational impact, recruitment, and community engagement through compelling content.
• Maintain consistent brand voice, messaging, and visual identity across digital and print communications.
• Monitor trends, audience behavior, and industry developments; maintain content calendars and coordinate campaigns, events, and initiatives.
• Monitor and manage social media comments, messages, and discussions, responding promptly and professionally to questions and concerns.
• Foster positive engagement and relationships with individuals served, families, employees, community members, and other stakeholders.
• Identify recurring concerns, emerging issues, and potential reputational risks, escalating sensitive matters appropriately.
• Recommend community engagement and response strategies to the Director of Marketing.
• Conceptualize, design, and produce digital and print marketing materials, including social media graphics, flyers, brochures, presentations, event materials, and recruitment promotions.
• Develop creative concepts and visual storytelling that highlight the organization’s mission, culture, employees, partnerships, and the individuals it serves.
• Support internal departments and Activity Coordinators with promotional materials.
• Plan, coordinate, capture, and edit photography and video for social media, campaigns, recruitment, events, and organizational initiatives.
• Create short-form video content optimized for social media and other digital platforms.
• Maintain organized libraries of photography, video footage, and other creative assets.
• Collaborate with the Director of Marketing and internal teams on campaigns, initiatives, events, and new market launches.
• Lead assigned social media and creative projects from concept through execution and evaluation.
• Develop communications promoting services, employment opportunities, partnerships, events, and organizational news.
• Maintain marketing calendars, brand resources, templates, digital asset libraries, and organized creative files.
• Coordinate content development, review, approval, publishing, and community engagement to ensure accurate, timely, consistent communications.
• Manage multiple projects and deadlines independently while demonstrating organization, attention to detail, accountability, adaptability, and collaboration.
• Monitor social media reach, engagement, audience growth, traffic, and community sentiment.
• Establish and track KPIs, evaluate content effectiveness, prepare performance reports, and provide findings and recommendations to the Director of Marketing.
• Identify data-informed opportunities to improve content, engagement, and digital performance.

Benefits

• Health, dental, and vision insurance, with Premier paying 75% of the employee premium.
• Paid time off accrual of up to 80 hours per year.
• 401(k) retirement plan eligibility after 90 days of employment, with an employer match of up to 4%.
• Training and professional development opportunities.
• Meaningful work supporting the community.
• Collaborative environment with a supportive team, engaged leadership, and strong peer relationships.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level