Social Media Manager

Wipro•Seattle, WA

2d•Remote

About The Position

Designit seeks a hands-on Social Media Manager to provide parental leave coverage for a global technology company’s Copilot Commercial Solution Area (CSA). This client-facing role translates Copilot and AI priorities into timely, platform-native content. The manager aligns stakeholders, channel strategy, creative assets, and approvals to deliver publish-ready content efficiently. The role is fully remote and open to U.S.-based candidates in any time zone. It is an interim parental leave coverage assignment with structured onboarding and knowledge transfer. The selected candidate must complete required client onboarding and obtain a Microsoft alias and necessary system access upon hire. Occasional schedule flexibility may be needed for priority announcements, launches, and other fast-turn requests.

Requirements

3–5 years of professional social media management experience; the posting also lists experience of 5–8 years.
Proven experience owning the full social content lifecycle from intake and development through approval and publication.
Hands-on Sprinklr expertise, including publishing workflows, scheduling, approvals, quality assurance, and reporting.
Strong knowledge of major social platforms and ability to adapt a business story into distinct, platform-native content.
Excellent writing, editing, presentation, and verbal communication skills, including the ability to simplify complex technical and AI topics accurately.
Strong client and stakeholder management skills, including gathering requirements, clarifying ambiguous requests, facilitating decisions, and managing expectations.
Strong organization and ability to coordinate concurrent requests, changing priorities, reviewers, and tight deadlines.
Resourcefulness and a solutions-oriented approach, including the ability to produce strong first drafts or interim content direction while inputs or creative assets are evolving.
Curiosity and practical enthusiasm for AI tools, with sound judgment about quality, brand safety, confidentiality, and responsible use.
Positive, agile, detail-oriented approach, with urgency and willingness to step in where needed.
Ability to collaborate effectively across distributed client and delivery teams.
Selected candidate must complete required client onboarding and obtain a Microsoft alias and necessary system access upon hire.

Nice To Haves

Experience supporting a large brand, agency client, B2B technology company, or complex enterprise program.
Experience with data visualization.

Responsibilities

Own day-to-day social media management for the Copilot Commercial Solution Area, including content planning, intake, coordination, publishing readiness, and follow-through.
Partner with product marketing managers, social leads, creative partners, and client stakeholders to understand objectives and translate complex Copilot, AI, and technology stories into clear, compelling, audience-relevant content.
Develop and adapt platform-native content for LinkedIn, TikTok, X, Instagram, Facebook, YouTube, and emerging channels, selecting suitable formats, voice, and calls to action.
Use Sprinklr to manage social planning, workflows, scheduling, publishing, quality assurance, and performance reporting.
Manage announcements, product launches, campaigns, and fast-turn requests from intake through delivery, coordinating copy, creative assets, reviews, approvals, dependencies, and publish-ready content.
Write and refine social copy that makes complex AI and technology topics accessible, credible, engaging, and consistent with brand voice.
Use approved AI-assisted tools, including Copilot, for ideation, first drafts, content variations, research synthesis, and workflow efficiency while maintaining human judgment and brand safeguards.
Monitor content performance and audience response, and turn insights into actionable recommendations to improve content strategy and channel selection.
Collaborate with supplier and agency teams supporting other commercial solution areas, including Azure, Modern Work, Security, and Industry, to coordinate shared initiatives, align content, and avoid duplication.
Communicate risks, blockers, approval requirements, dependencies, and shifting priorities to keep stakeholders aligned and work moving efficiently.
Manage requests, assets, approvals, schedules, and publishing details reliably, including during high-volume or last-minute situations.
Contribute ideas, use data and AI tooling thoughtfully, and strengthen collaboration across client, agency, and supplier teams.