Social Media Manager, NT Tech

NinjaTrader • Chicago, IL

18d • Hybrid

About The Position

NinjaTrader is hiring a senior individual contributor to own and grow NinjaTrader Tech's social presence, with a focus on its Prop business. The role develops strategy and delivers measurable results across NinjaTrader Prop and Ecosystem accounts on X/Twitter, Instagram, TikTok, LinkedIn, YouTube, and Facebook. It works day-to-day with the Social Media team and reports to the Sr. Manager, Content Marketing.

The Social Media Manager owns the Prop social content roadmap and calendar, creates and publishes platform-specific content, maintains an approved brand voice and visual identity, and oversees social assets and campaign coordination. The role also manages creator, influencer, and agency relationships; supports video production by adapting long-form material into short-form content; and leads community management across NinjaTrader brand accounts. It partners with content, product, and growth teams, and uses channel performance insights to recommend strategy and inform resourcing and budget decisions. The position is based in Chicago, Illinois, and is hybrid for Chicago-based employees; the company is not open to remote candidates.

Requirements

• Bachelor's degree in marketing, communications, journalism, or a related field, or equivalent hands-on experience.
• At least 6 years of related social media, content creation, or digital marketing experience, or at least 4 years with a master's degree; experience may be agency or in-house.
• Demonstrated end-to-end ownership of a major social or content program, including strategy, roadmap management, and measurable results.
• Proven track record growing social media for a financial brand, media company, or creator.
• Deep knowledge of the futures, prop trading, or crypto space, including its audiences, communities, and culture.
• Experience building and leading community management programs, owning a brand's community strategy, and representing a brand voice publicly.
• Ability to thrive in a fast-moving content environment and deep understanding of short-form video and X content ecosystems.
• Strong graphic design skills, including independently and collaboratively turning briefs into engaging visuals; comfort with video editing software such as Adobe Premiere or similar.
• Experience with Sprout Social, Adobe Creative Suite, Canva, and project management tools such as Jira, ClickUp, or Monday.com.
• Experience using AI tools in a marketing workflow for ideation, copywriting, research, or asset creation.
• Experience adapting long-form content into short-form, social-first formats by identifying hooks and editing for relevance.
• Fluency in meme culture and internet humor, with the ability to use it strategically.
• Strong writing skills, including concise and engaging captions, adapting tone across platforms and audiences, and clearly communicating recommendations in writing and meetings.
• Highly organized, with experience managing vendors, agencies, or contractors alongside multiple content and cross-functional workstreams.
• Proven ability to align stakeholders in content, product, and growth without formal authority, including at Manager and Director level.

Nice To Haves

• Comfort on camera for short-form video content such as TikTok and Reels.
• Basic familiarity with paid social and how organic and paid social work together.
• Familiarity with Social SEO, including optimizing captions, hashtags, and scripts for discoverability on TikTok, YouTube, and other platforms.
• Experience using Claude and ChatGPT in a marketing workflow.

Responsibilities

• Own the strategy for NinjaTrader Prop and Ecosystem business accounts across X/Twitter, Instagram, TikTok, LinkedIn, YouTube, and Facebook; ideate, create, and publish content.
• Manage the Prop social content roadmap and calendar from concept through publishing.
• Develop and maintain a company-approved, social-first brand voice and visual identity, adapting content natively for each platform.
• Monitor platform algorithm changes, trending formats, and emerging channels to maximize reach and engagement.
• Design social assets, coordinate with creative team members and designers on additional assets, and oversee copywriting, captions, and asset coordination for campaigns and product launches.
• Manage relationships with influencers, creators, and agency partners regarding post scheduling and asset sharing.
• Support the Video Producer on Prop projects by repurposing long-form video into short-form clips and writing captions, subtitles, and on-screen text.
• Own community management across NinjaTrader brand accounts by setting guidelines, response standards, and escalation paths; direct responses to comments, DMs, mentions, and tags; cultivate community; and monitor brand mentions and sentiment.
• Lead cross-functional initiatives with content, product, and growth teams, drive alignment without formal authority, represent the social media function in forums, and advise other business units while building relationships with Manager- and Director-level stakeholders.
• Track and analyze channel performance, turn insights into data-driven recommendations and business cases, and influence content strategy, resourcing, and budget decisions.
• Design and document processes to ensure published content meets regulatory and brand standards.

Benefits

• 401(k) plan with company matching up to 3.5% of employee contributions.
• Annual paid time off allowance accruing at 18 days per year.
• Seven paid holidays annually, plus five conditional holidays annually.
• One service day annually.
• Paid parental bonding leave.
• Health, vision, and dental coverage.
• Life and disability insurance covered 100% by NinjaTrader.
• Hybrid schedule for Chicago-based employees, with in-office work Tuesday through Thursday and remote work Mondays and Fridays.
• 20 additional flex remote days annually.
• Six company-wide office-optional weeks tied to major holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior