Social Media Manager

Wipro • Seattle, WA

2d • Remote

About The Position

Designit seeks a hands-on Social Media Manager to provide parental leave coverage for a global technology company’s Copilot Commercial Solution Area (CSA). This fully remote, U.S.-based, client-facing role translates Copilot and AI priorities into timely, platform-native social content. The manager coordinates stakeholders, channel strategy, assets, and approvals to deliver publish-ready content efficiently. Structured onboarding and knowledge transfer will support continuity.

Requirements

• 3–5 years of professional social media management experience; the posting also lists 5–8 years of experience.
• Experience ideally supporting a large brand, agency client, B2B technology company, or complex enterprise program.
• Proven experience owning the complete social content lifecycle from intake and development through approval and publication, beyond content creation or community moderation alone.
• Hands-on Sprinklr expertise, including publishing workflows, scheduling, approvals, quality assurance, and reporting.
• Strong knowledge of major social platforms and ability to adapt a business story into distinct, platform-native content.
• Excellent writing, editing, presentation, and verbal communication skills, including the ability to simplify complex technical and AI topics accurately.
• Strong client and stakeholder management skills, including gathering requirements, clarifying ambiguous requests, facilitating decisions, and managing expectations.
• Highly organized, with demonstrated ability to coordinate concurrent requests, shifting priorities, reviewers, and tight deadlines.
• Resourceful and solutions-oriented, able to develop strong first drafts or interim content direction while inputs or creative assets are evolving.
• Curiosity and practical enthusiasm for AI tools, balanced with judgment about quality, brand safety, confidentiality, and responsible use.
• Positive, agile, detail-oriented, and urgent in approach, with willingness to step in wherever needed to keep work moving.
• Ability to collaborate effectively across distributed client and delivery teams and U.S. time zones.
• Ability to complete required client onboarding and obtain a Microsoft alias and necessary system access upon hire.
• Data visualization experience is listed as a mandatory skill.

Nice To Haves

• Preferred outcomes include providing seamless, responsive coverage that earns stakeholder trust and requires minimal hand-holding.
• Ability to contribute ideas, use data and AI tools thoughtfully, and strengthen collaboration across client, agency, and supplier teams.

Responsibilities

• Own day-to-day social media management for the Copilot Commercial Solution Area, including content planning, intake, coordination, publishing readiness, and follow-through.
• Partner with product marketing managers, social leads, creative partners, and client stakeholders to understand objectives and translate Copilot, AI, and technology stories into clear, compelling social content.
• Develop and adapt platform-native content for LinkedIn, TikTok, X, Instagram, Facebook, YouTube, and emerging channels, selecting suitable formats, voice, and calls to action.
• Use Sprinklr to manage social planning, workflows, scheduling, publishing, quality assurance, and performance reporting.
• Manage announcements, product launches, campaigns, and fast-turn requests from intake through delivery, coordinating copy, creative assets, reviews, approvals, dependencies, and final publish-ready content.
• Write and refine social copy that makes complex AI and technology topics accessible, credible, engaging, and consistent with brand voice.
• Use approved AI-assisted tools, including Copilot, for ideation, first drafts, content variations, research synthesis, and workflow efficiency while applying human judgment and brand safeguards.
• Monitor content performance and audience response, and turn insights into recommendations to improve content strategy and channel selection.
• Collaborate with embedded supplier and agency teams supporting Azure, Modern Work, Security, and Industry to coordinate shared initiatives, align content, and avoid duplication.
• Communicate risks, blockers, approval requirements, dependencies, and shifting priorities to keep stakeholders aligned and work moving.
• Coordinate requests, assets, approvals, schedules, and publishing details, including during high-volume or last-minute periods.

Benefits

• Medical benefits options
• Dental benefits options
• Disability insurance
• Paid time off, inclusive of sick leave
• Other paid and unpaid leave options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed