Social Media Manager

Johnson Controls • Los Angeles, CA

5d • $135,000 - $150,000

About The Position

The Social Media Manager is the single accountable owner of how Johnson Controls’ senior executives show up on social media, with LinkedIn as the primary platform. The role develops executive social strategies, writes in each leader’s authentic voice, and manages planning, review, publishing, engagement and measurement.

Working with Executive Communications, Investor Relations, Legal, Brand, Talent Acquisition and executive offices, the manager turns company priorities and leadership perspectives into credible content while protecting disclosure, legal, security and reputational standards. The goal is to make leaders visible, trusted and consistent through a disciplined operating model that minimizes demands on executive time and delivers measurable impact.

The role may be considered for a hybrid or remote arrangement for the right candidate, based on business needs and candidate location.

Requirements

• Bachelor’s degree in communications, journalism, marketing or a related field, or equivalent experience.
• At least 6 years of experience in social media, executive communications, corporate communications, journalism or a related field, including experience writing for senior executives.
• Exceptional writing and editing skills, with demonstrated ability to write authentically in different leaders’ voices.
• Submit a portfolio, PDF samples or links demonstrating experience creating social media content and thought leadership for senior executives.
• Working knowledge of disclosure and compliance considerations for public-company executives, including Regulation FD, quiet periods and material nonpublic information.
• Hands-on command of social media management, analytics and listening tools such as Sprout Social, Hootsuite and LinkedIn analytics.
• Ability to handle sensitive information with discretion, exercise sound judgment and operate calmly in fast-moving or high-visibility situations.
• Demonstrated strength in executive partnership, business storytelling, data-informed decision-making, editorial planning and disciplined execution.
• Strong cross-functional collaboration skills and sound disclosure and reputational judgment.

Nice To Haves

• Experience managing social media for a C-suite leader at a large, global public company.
• Background in B2B, industrial, technology or building-technology sectors.
• Experience with issues and crisis communications, LinkedIn thought leadership, employee advocacy and paid amplification.
• Fluency with AI-enabled drafting and workflow tools, supported by strong human review, governance and authenticity safeguards.
• Experience with content creation and design tools, including Adobe Creative Suite applications such as Photoshop, Illustrator and InDesign, or similar platforms.

Responsibilities

• Build and maintain social strategies for the CEO, CFO, CHRO and other senior leaders, aligned with company priorities, enterprise narrative, each leader’s role, audiences and voice.
• Advise executives and chiefs of staff with clear recommendations and a light, predictable working cadence.
• Write posts, articles, comments and short-form video scripts in distinct executive voices.
• Interview leaders to capture authentic perspectives and translate company news, business results, customer milestones and leadership viewpoints into timely, credible social content.
• Own a unified editorial calendar across executives, aligned with earnings, major events, customer milestones, corporate news and enterprise priorities.
• Manage scheduling, publishing, account administration, agency or freelance support, and coordination with company channels and employee advocacy programs.
• Manage review and approval with Legal, Investor Relations and the Disclosure Committee, protecting material nonpublic information and observing quiet periods and blackout windows.
• Monitor conversations involving company leaders and Johnson Controls; escalate emerging issues, prepare approved holding statements and coordinate executive social responses with Corporate Communications.
• Manage comments and community engagement within agreed guidelines and coordinate organic or approved paid amplification.
• Define and report measures including reach, engagement, follower growth, sentiment, share of voice, and contribution to employer brand and talent attraction; use insights to improve content, timing and strategies.
• Maintain secure account access, multi-factor authentication and delegated permissions.
• Document executive voice guides, workflows and records, and maintain trained backup coverage for continuity.
• Establish executive social strategies, voice guides and approval paths for priority leaders in agreement with Legal and Investor Relations.
• Operate a unified editorial calendar and consistent weekly cadence across executive offices, enabling reliable publishing with minimal executive time.
• Establish a measurement baseline and quarterly reporting for reach, engagement, sentiment and share of voice.
• Consistently observe quiet periods, blackout windows and account-security standards, and maintain a documented, secure and repeatable system with crisis protocols and trained backup coverage.

Benefits

• Competitive salary and bonus opportunity.
• Comprehensive benefits package.
• Opportunities for professional development and career growth.
• Collaborative, high-impact environment with exposure to senior leadership.
• Opportunity to shape executive thought leadership and Johnson Controls’ presence on social media.
• Competitive bonus plan based on individual, group and corporate performance.
• Competitive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level