Social Media Content Specialist - Overnight Remote US-Based

dentsu • Time, IL

22d • $14 - $17 • Remote

About The Position

ICUC is seeking a Social Media Content Specialist to moderate and engage with communities across clients’ social channels while representing each brand’s voice, strategy, and audience. The role is fully remote and requires the overnight shift (12 a.m.–8 a.m. North American Central Time) plus either a day shift (8 a.m.–4 p.m.) or an evening shift (4 p.m.–12 a.m.). Team members must be flexible to work a variety of shifts, including evenings and weekends.

The specialist will write engaging content, help maintain safe and respectful online communities, and escalate issues, insights, and trends to the internal team. The role works with a range of client industries and content topics. The position is full-time and permanent. The hourly pay range is $14.42–$17.13 USD, with actual pay depending on factors including location, relevant experience, knowledge, and skills. U.S. Content Specialists receive sick and safe time, flexible time off, and a range of benefits such as medical, dental, and vision coverage. Eligibility for benefits and flexible time off requires working at least 21 hours per week.

Requirements

• Strong written communication skills in English, including spelling, grammar, and clarity, along with strong cultural awareness.
• Experience managing social platforms, specifically moderating and engaging.
• Ability to write for brands and adapt tone for different audiences.
• Familiarity with all major social platforms; Facebook account use may be required depending on client needs.
• Ability to engage with a variety of content topics, including technology, retail, food, hospitality, tourism, health, and pharmaceuticals.
• Strong organizational skills, reliability, and excellent customer service instincts.
• Access to reliable, high-speed internet suitable for remote work.
• Availability to work the overnight shift and either the day or evening shift, with flexibility to work varied shifts including evenings and weekends.

Responsibilities

• Moderate and respond to comments across clients’ social channels using each client’s brand voice.
• Write thoughtful, engaging content to spark conversations and drive engagement.
• Ensure online communities are safe, respectful, and aligned with client guidelines.
• Escalate issues, insights, or trends to the internal team when needed.
• Understand and represent clients’ strategies, tones, and audiences.

Benefits

• Sick and safe time
• Flexible time off, including paid time off like vacation
• Medical benefits
• Dental benefits
• Vision benefits
• 100% remote work from day one
• Creative, supportive, and fast-moving team
• Opportunity to work with global brands
• People-first culture that values authenticity and inclusion

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed