Social Media & Communication Manager

Moxie • New York, NY

10d • $89,250 - $120,750 • Remote

About The Position

At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide. Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey.

Social Media and Communications Manager
We’re looking for a Social Media + Communications Manager to bring Moxie’s brand to life across our organic channels. This role owns the daily voice of Moxie — shaping how we show up on Instagram, TikTok, LinkedIn, Scale Society, and in the inboxes of prospects and customers.

You’ll also be stepping into a high-visibility role that blends creativity and strategy. You won’t just execute content — you’ll shape a narrative, deepen engagement, and help drive real business outcomes through nurture and community touchpoints.

This role sits within our Marketing team and will work closely with Growth, Advocacy, and Events. As we transition key channels away from agency support, you’ll build the foundation for a more agile, integrated, and authentic brand presence.

Requirements

• Has demonstrated experience running organic social channels
• You’ve owned content calendars, created social assets, managed posting cadences, and know how to adapt voice by platform.
• Understands audience psychology and brand storytelling
• You can turn insights, trends, or themes into posts, series, and conversations that feel human and compelling — not generic.
• Is comfortable owning email communication and nurture programs
• You know how to write high-quality newsletters and have experience improving open and click-through rates.
• Can build community, not just content
• You value two-way engagement and know how to cultivate belonging in comments, DMs, or community spaces.
• Moves quickly, iterates often, and thrives in a fast-paced environment
• You can run point on execution, bring structure to workflows, and surface insights that drive improvement.
• Collaborates deeply across teams
• You build strong relationships with design, growth, advocacy, and product partners — and know how to make cross-functional work easy.

Nice To Haves

• Experience as a creator or running creator-forward content
• Background in beauty, aesthetics, health, or consumer wellness
• Experience launching social series or building engagement playbooks
• Lifecycle, CRM, or email marketing experience
• Community management experience
• Experience at SaaS, consumer-tech, or B2B brands with strong organic presence

Responsibilities

• Take ownership of Moxie’s Instagram, TikTok, and LinkedIn, driving brand visibility, credibility, and follower growth.
• Lead newsletters and nurture programs that improve open rates, click-throughs, and conversion throughout the funnel.
• Moderate and elevate Scale Society and social comment interactions — creating belonging, spark, and two-way dialogue.
• Own social, email, and community execution with clear reporting, insights, and experimentation to help the team move faster.
• Create a steady drumbeat of content that feels authentically Moxie — rooted in our customers, data, and evolving brand identity.

Benefits

• We believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day.
• We welcome people of all backgrounds, experiences, and perspectives to apply.
• If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed