Social Manager

BarkleyOKRP•Kansas City, MO

3d•Hybrid

About The Position

BarkleyOKRP is seeking a curious, eager-to-learn Social Manager who is passionate about social media, content performance, and uncovering insights from online conversations. The role develops social strategies and content opportunities aligned with client goals, analyzes brand sentiment and social performance, and collaborates with creative, media, and channel-planning teams to bring ideas to life. It also includes occasional community management, content publishing, and client presentations. The position requires working in a hybrid work environment.

Requirements

At least 2 years of relevant social media and/or content writing experience.
Experience managing a brand’s social channels and measuring success.
Excellent written and oral communication and persuasion skills.
Ability to multitask, prioritize, and adapt to change.
Ability to work autonomously and lead projects.
Impeccable attention to detail.
Creative problem-solving and strong critical-thinking skills to manage uncertainty.
Ability to work in a hybrid work environment.

Nice To Haves

Agency experience is preferred.

Responsibilities

Develop points of view on how to participate in trends and cultural conversations relevant to clients’ customers and communities.
Identify trends and help create content in response when appropriate to client goals.
Find and cultivate conversations in online communities across owned and external channels.
Provide qualitative analysis of brand sentiment and community feedback.
Help develop content briefs for internal creative teams.
Own and manage editorial calendars.
Collaborate with creative, media, and channel-planning teams to develop ideas for digital channels.
Compile social performance reports for internal and client review.
Interpret data dashboards when available and advise agency and client teams on actions in response to business opportunities or threats.
Thoroughly quality-check creative content decks before publication.
Occasionally manage communities by building audience relationships, addressing conflict or pain points, and looking for opportunities to surprise and delight community members.
Occasionally publish content.
Occasionally present confidently to clients.