Social Impact Manager

Patagonia • Ventura, IA

1d • $130,300 - $146,000 • Hybrid

About The Position

The Social Impact Manager advances Patagonia’s mission by leading social compliance and impact programs that improve working conditions, strengthen worker voice, and support responsible practices throughout its global supply chain. The role translates strategic priorities into action, manages human rights risks, builds partnerships, and develops a team to deliver meaningful, lasting impact. It is a people-management role within the Social Impact & Transparency team, with a geographically dispersed team across countries and time zones.

The manager helps shape and execute social impact strategy and leads programs involving living wages, worker voice, grievance mechanisms, responsible recruitment, migrant worker protections, remediation, and supplier capability building. The role also manages Patagonia’s Fair Labor Association responsibilities, assesses program data and field insights, and develops processes and governance to improve program effectiveness.

The position oversees supplier social responsibility across the supplier lifecycle, uses risk-based prioritization, and guides worker-centered remediation and escalation. It represents Patagonia in selected external initiatives and forums, builds stakeholder relationships, monitors relevant developments, and supports communications and substantiation of social impact claims. Internally, it partners across functions, leads initiatives, contributes to policy and training, and communicates complex topics to diverse audiences.

The position is based in Ventura, California, and is hybrid. The standard schedule is on-site Tuesday through Thursday and remote on other days; occasional additional office visits may be required. The target hiring range is $130,300–$146,000 annually, and the full pay range is $115,840–$173,760 annually. Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement, and leave of absence plans.

Requirements

• Bachelor’s degree or an equivalent combination of education and relevant experience.
• At least 8 years of progressive experience in supply chain social responsibility, human rights, labor rights, health and safety, or related fields, including direct people-management responsibility.
• Ability to translate strategy into execution and lead complex programs across functions and geographies.
• Strong knowledge of human rights due diligence, social compliance, root cause analysis, remediation, and supplier management systems.
• Experience coaching, developing, and empowering professionals, including remote-based team members in multiple time zones.
• Strong judgment and comfort navigating ambiguity, sensitive issues, and competing priorities.
• Ability to use qualitative and quantitative information to identify trends, evaluate impact, assess risk, and inform decisions.
• Demonstrated ability to influence without direct authority and build trusted relationships with workers, suppliers, civil society organizations, industry partners, and internal stakeholders.
• Excellent written, verbal, facilitation, and presentation skills.
• Strong proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and relevant supply chain data systems.
• Ability to plan, prioritize, communicate, and maintain operational discipline to support timely execution and visibility.
• Ability to champion workers’ rights and well-being, connect work to Patagonia’s mission and values, collaborate, and support shared team success.

Nice To Haves

• Supply chain audit experience.
• Proficiency in Spanish, Mandarin, or Vietnamese.

Responsibilities

• Help shape and execute social impact strategy informed by worker needs, human rights risks, business priorities, and supply chain realities.
• Translate strategic priorities into annual plans, roadmaps, goals, metrics, and team deliverables.
• Lead social impact programs, including living wages, worker voice, grievance mechanisms, responsible recruitment and migrant worker protections, remediation, and supplier capability building.
• Manage Patagonia’s Fair Labor Association responsibilities and support related commitments and continuous improvement.
• Use program data, field insights, and external developments to evaluate and strengthen programs; identify risks and opportunities and recommend worker-centered solutions.
• Develop scalable processes, governance mechanisms, and tools to improve consistency and effectiveness across programs.
• Lead, coach, and develop a geographically dispersed team across countries and time zones; set priorities, expectations, and accountability, and foster trust, inclusion, psychological safety, engagement, and belonging.
• Delegate ownership and decision-making, provide mentoring and development opportunities, and support team members’ professional growth.
• Oversee supplier social responsibility activities across the supplier lifecycle, from onboarding to responsible exit as needed.
• Prioritize supplier efforts using a risk-based approach, with particular attention to vulnerable workers and high-risk sourcing regions.
• Guide remediation and escalation processes to ensure actions are timely, worker-centered, documented, and aligned with company expectations.
• Strengthen data quality, reporting, analysis, and performance tracking for decision-making and continuous improvement.
• Represent Patagonia in selected industry initiatives, working groups, conferences, and stakeholder forums.
• Build relationships with suppliers, worker organizations, civil society groups, peer companies, and other stakeholders.
• Monitor regulatory, geopolitical, labor rights, and industry developments and turn emerging issues into actionable recommendations.
• Support public communications, customer inquiries, interviews, and substantiation of social impact claims when appropriate.
• Partner with Sourcing, Materials, Legal, Customs Compliance, Communications, Environmental Impact, Data, Finance, and other teams to integrate social impact into business decisions.
• Lead cross-functional initiatives and contribute to policy development, training, and issue-response efforts.
• Communicate complex topics effectively to diverse audiences and build alignment through relationships, collaboration, and credibility.

Benefits

• Comprehensive benefits package, including medical, dental, vision, retirement, and leave of absence plans; plans may vary depending on the nature of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager