SMB Account Director, Non Profit - Talent Solutions
About The Position
LinkedIn is seeking an SMB Account Director to serve as a trusted adviser to customers in the Non-Profit sector. The role focuses on helping customers effectively engage with LinkedIn Talent Solutions, strengthening customer outcomes, and identifying opportunities for growth. The successful candidate takes a strategic approach to selling and achieving revenue goals while advocating for customers and ensuring they are set up for success. The position is based in Omaha or Chicago and is hybrid, with work performed both from home and at a LinkedIn office on select days as determined by team business needs. The role includes customer-facing sales, account planning, forecasting, quota attainment, and collaboration with colleagues and cross-functional teams.
Requirements
- At least 2 years of applicable sales experience.
Nice To Haves
- BA/BS degree or equivalent in a related field.
- Experience with SaaS opportunities and the Dynamics platform.
- Experience selling IT solutions.
- Knowledge of software contract terms and conditions and the ability to create fair transactions.
- Strong negotiation and accurate forecasting skills.
- Experience carrying a revenue target and developing compelling strategies that deliver results.
- Excellent communication, negotiation, and forecasting skills.
- Demonstrated ability to find and manage high-level business in an evangelistic sales environment.
- Ability to gather and use data to inform decisions and persuade others.
- Ability to assess business opportunities and evaluate prospective buyers.
- Ability to orchestrate business closure with an accurate understanding of prospect needs.
- Ability to involve multiple partners and company management team members and use competitive selling to position products against direct and indirect competitors.
- Suggested skills: negotiation, relationship building, account planning, and forecasting.
Responsibilities
- Research customers’ businesses and prepare thoughtful questions and insights before customer meetings.
- Ask layered, open-ended questions to understand customer objectives and challenges beyond surface-level details.
- Build relationships with multiple stakeholders across customers’ organizations and adapt communication to their needs.
- Recommend solutions aligned with customer objectives, rather than leading with products, and sell with integrity.
- Help drive customer decision-making by establishing a shared vision and connecting value propositions across stakeholders.
- Apply commercial thinking and business acumen when crafting and negotiating commercial agreements.
- Use data and insights to support investment recommendations and address customer objections.
- Proactively mitigate churn risk using a customer-centric approach.
- Engage customers to confirm and clarify value, adapting strategies as needed to optimize ROI.
- Identify opportunities to deliver greater customer value and drive account growth.
- Plan accounts with consideration of economic, industry, and company factors from a customer-centric perspective.
- Map account stakeholders to assess relationship strength and develop outreach strategies.
- Share accountability with colleagues and cross-functional teams for customer success, and seek colleagues’ help when facing challenges or unknowns.
- Maintain discipline in territory and account planning, forecasting, and quota attainment.
- Follow best practices for CRM and other sales tools to manage sales and buyer cycles.
Benefits
- Annual performance bonus, stock, benefits, and/or other applicable incentive compensation plans may be included in the total compensation package.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
