Small Business Relationship Banker - Louisville, KY

U.S. Bank•Louisville, KY

2d•$28 - $35•Onsite

About The Position

The Small Business Relationship Banker serves as the primary Small Business Banking partner for assigned branches and relationships, typically supporting two to three branch locations. The role provides comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million, demonstrates excellent customer service in accordance with U.S. Bank Core Values, and acts as a resource for branch teams handling complex small-business needs and opportunities. The banker builds and deepens client relationships through proactive outreach, structured discovery, consultative selling, and follow-through. They translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations. Solutions may include business deposit, lending and credit, treasury management, payment, business credit card, digital, and cash-flow products and tools. The role includes outside prospecting and sales activities to grow revenue and meet assigned financial targets and growth goals. It develops internal and external relationships and coordinates with branch partners, centers of influence, clients, and other business-line partners through handoff, decisions, follow-up, activation, usage, and demonstrated client value. The banker shares referral outcomes, effective sales and service practices, and insights on new small-business relationships with assigned branches, while balancing acquisition, relationship deepening, and service and maintaining CRM discipline and responsible banking practices. The role supports the McMahan Plaza, Highlands, and Bashford Manor Kroger offices. It requires working from a U.S. Bank location five days per week and at least two hours of driving per week. Total compensation includes base pay and eligibility for production-based incentives.

Requirements

Bachelor’s degree in business, accounting, finance, or equivalent experience and job-related experience.
Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience.
National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with applicable registration requirements.
Maintain a satisfactory criminal and credit record.
Work from a U.S. Bank location five days per week.
At least two hours of driving per week.

Nice To Haves

Excellent customer service in accordance with U.S. Bank Core Values and ability to provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
Strong written and verbal communication skills and ability to convey business recommendations effectively.
Understanding of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices.

Responsibilities

Serve as the primary Small Business Banking partner for assigned branches and relationships, typically supporting two to three branch locations.
Provide comprehensive financial solutions and guidance to small businesses with annual revenues between $500,000 and $2.5 million.
Act as a dedicated resource to branch teams for complex small-business client needs and opportunities.
Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through.
Assess financial information, cash flow, client goals, operating-cycle considerations, and risk indicators to recommend practical solutions.
Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals.
Identify client priorities and align appropriate products and services with growth, efficiency, and risk objectives; explain value, trade-offs, and next steps.
Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners.
Coordinate relationship ownership through handoff, decisions, follow-up, activation, usage, and demonstrated client value.
Share referral outcomes, successful sales and service practices, and insights on newly established small-business relationships with assigned branches.
Balance client acquisition, relationship deepening, and service while maintaining strong CRM discipline and responsible banking practices.

Benefits

Healthcare coverage, including medical, dental, and vision insurance.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.