Slot Technician Supervisor

Mark Twain Casino • La Grange, MO

7d

About The Position

The Slot Technician Supervisor oversees the day-to-day performance of slot gaming devices, technicians, and non-gaming devices, including operational and financial performance. The role is responsible for maintenance of gaming and non-gaming slot equipment and supervision of slot technician staff. The supervisor has authority over slot repair and maintenance activities and supervises slot technicians as referenced in the slot department organization chart.

Requirements

• Outstanding interpersonal and communication skills.
• Understanding of and experience complying with gaming regulations, including operational and technical standards.
• Current working knowledge of slot and video games, technology, and equipment found on the casino floor.
• Ability to multitask and prioritize work demands.
• High level of discretion and confidentiality.
• Detail-oriented.
• High school diploma or GED.
• At least three years of slot technician experience within a slot gaming operation.
• Missouri Gaming Level II Gaming License required.
• Ability to communicate effectively in English, verbally and in writing.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• High-level computer skills, with experience in Excel.
• Reasoning abilities include planning, remembering details, using arithmetic, reading, directing others, making decisions, distinguishing colors, working rapidly and at varying tempos, concentrating amid distractions, remembering names and faces, and examining and observing details.

Responsibilities

• Safeguard company assets.
• Supervise and direct slot machine maintenance personnel.
• Perform routine maintenance, overhauls, and modifications on slot machines.
• Assist the Director of Casino Operations with assigned duties.
• Observe slot machine play.
• Service machines when minor malfunctions occur.

Benefits

• Free food, employee discounts, team celebrations, awards, and more.
• Paid time off earned each pay period for full-time team members.
• Paid holidays for full-time team members.
• Medical, dental, vision, and virtual doctor visits for full-time team members.
• 401(k) with company match.
• Free life insurance for full-time team members.
• Optional short- and long-term disability, additional life and accidental life insurance, critical illness insurance, additional accident insurance, hospital indemnity, legal and identity protection insurance, and pet insurance.
• Free Employee Assistance Plan, including legal guidance and counseling sessions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED