Slots - Slot Technician I
About The Position
The Slot Technician I is responsible for maintaining and thoroughly cleaning slot machines to ensure they meet department guidelines. The role follows instructions and established guidelines, using good judgment to perform its functions. The technician provides courteous, personalized guest service and supports the casino’s Standards of Excellence, Mission, and Vision. The position involves preventative maintenance, inspection, testing, troubleshooting, and repair of electrical and mechanical slot machines, as well as assisting with machine relocation and setup. The casino operates 24 hours a day, seven days a week, so the employee must be flexible to work any and all shifts. Native American hiring preference applies. This job description is not a contract for employment, and management may revise duties or assign other tasks.
Requirements
- High school diploma or GED equivalent.
- Knowledge of cleaning supplies.
- Basic electronic knowledge.
- Ability to identify worn or damaged slot machine parts according to property standards.
- Ability to speak and understand English.
- Ability to write routine reports and correspondence.
- Ability to read, analyze, and interpret safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals in English.
- Ability to understand and carry out written, oral, or diagrammed instructions using established guidelines and procedures.
- Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions.
- Ability to work with mathematical concepts, including fractions, percentages, ratios, and proportions, and apply them to practical situations.
- Good judgment when providing information to guests and ability to maintain positive guest relations.
- Ability to maintain a consistent, regular attendance record and conduct responsibilities professionally and ethically.
- Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
- Must successfully pass applicable auditions or skill testing and a drug screening test.
- Ability to work any and all shifts; the casino operates 24 hours per day, seven days per week.
Nice To Haves
- Previous experience working in a gaming environment.
- Ability to understand oral and verbal communication using the casino’s communication tools, including radios, phones, or email.
Responsibilities
- Support and uphold the casino’s Standards of Excellence, Mission, and Vision.
- Maintain positive guest relations, resolve guest complaints, and greet guests courteously with personalized service.
- Perform preventative maintenance and clean electrical and mechanical slot machines in accordance with gaming regulations.
- Report and replace parts or inserts that need replacement.
- Test all slot machine functions and replace or repair nonfunctioning equipment.
- Troubleshoot and repair slot machine electronic components, including light bulbs, inserts, and glass.
- Record and identify slot machine parts and cosmetics.
- Assist with breaking down, relocating, and setting up machines and stands.
- Maintain knowledge of company facilities and special events to advise guests and team members when possible.
- Perform responsibilities professionally and ethically and maintain consistent, regular attendance.
- Follow department performance standards, company policies, and procedures.
- Perform other duties as assigned by management.
- Obtain and maintain a Gaming License from the Tribal Gaming Agency.
- Pass applicable auditions or skill testing and a drug screening test.
Benefits
- The company describes its benefits as focusing on employees and their families, but specific benefits are not listed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
