SLOT TECHNICAL MANAGER
About The Position
The Slot Technical Manager oversees the overall operation of the Slot Technical Department, including day-to-day operations, staffing levels, maintenance and performance of slot equipment, machine records, inventory, conversions, removals, installations, and relocations. The manager supports the company’s culture and service standards, follows company policies and management instructions, and maintains clear communication across the organization. The role evaluates and implements approved operating-procedure changes, participates in capital expenditure and department project budget analysis, and helps ensure a safe work environment through knowledge of OSHA safety codes, chemical safety documentation, and technician safety training. The manager maintains slot machine documentation and equipment databases, controls slot machine and drop cabinet keys, and supports compliance with chip-control requirements. The manager also participates in major slot moves and casino expansion projects, performing Slot Technician duties when needed, and oversees team member counseling, orientation, training, and performance reviews.
Requirements
- Ability to communicate effectively with guests, team members, and management in written and verbal form.
- Thorough computer skills and ability to use other job-related equipment.
- Familiarity with setup and programming of slot-related gaming equipment and player tracking systems.
- Knowledge of Regulation 6A requirements and internal control policies.
- Basic math skills.
- Must be at least 21 years of age.
Nice To Haves
- Minimum three years of Slot Tech experience preferred.
Responsibilities
- Practice, support, and promote the company-wide culture and demonstrate the company’s service standards.
- Follow company policies and management instructions, and maintain clear communication upward, downward, and laterally.
- Evaluate operating procedures, recommend changes, and implement changes approved by management.
- Participate in capital expenditure budget analysis for slot maintenance and department projects involving the casino slot floor, slot technician shop, and electronic shop.
- Apply OSHA safety-code knowledge to help ensure a safe work environment; maintain the Material Safety Data Sheet log and ensure Slot Technicians are trained and follow safety procedures.
- Maintain files for invoices and other slot machine documentation.
- Participate in major projects, including slot moves and casino expansions, when regular staffing is inadequate; perform Slot Technician job functions when necessary.
- Maintain a database of slot equipment and related information.
- Control keys for slot machines and drop cabinets.
- Comply with chip-control requirements, including game and key controls.
- Conduct initial corrective counseling and maintain documentation; conduct team member orientation and training; and complete Tech Team Member performance evaluations and reviews.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
