Slot Shift Manager

Agua Caliente Casinos•Palm Springs, CA
•Onsite

About The Position

The Slot Shift Manager is responsible for the day-to-day operations of the Slot Department and oversees and maintains the integrity of Slot floor activity. The role monitors Slot staff performance and ensures adherence to Casino policies and procedures. The manager supervises Floor Cashiers, Relief Shift Managers, Relief Shift Supervisors, and Slot Attendants, and carries out supervisory responsibilities in accordance with organizational policies and applicable laws. This includes interviewing, hiring, training, planning and assigning work, and conducting performance reviews. The position is based at Agua Caliente Palm Springs in Palm Springs, California. It is full-time and exempt. The individual may be housed in an office environment and must also be able to work throughout the property, including in the casino environment.

Requirements

  • High school diploma or G.E.D.
  • 3–5 years of casino slot management experience.
  • Gaming experience required.
  • Must be able to communicate in English.
  • Able to stand, move, and work throughout the office area and properties, including walking up to 1½ miles, climbing stairs, and sitting at a desk or workstation for the duration of the shift.
  • Able to work in a smoke-filled environment.
  • Able to grasp, bend, lift, carry, or otherwise move goods weighing at least 25 pounds on an intermittent basis.
  • Sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and a multi-line telephone.

Responsibilities

  • Ensure proper procedures are followed for marketing and promotions.
  • Supervise the temporary and permanent removal of funds from Slot machines.
  • Create weekly schedules.
  • Check Slot machines for possible fraudulent activity.
  • Ensure application of federal currency reporting requirements.
  • Perform Slot Attendant duties as required.
  • Assume administrative responsibility in the absence of the Slot Director and Assistant Director.
  • Monitor Slot staff performance and ensure compliance with Casino policies and procedures.
  • Directly supervise Floor Cashiers, Relief Shift Managers, Relief Shift Supervisors, and Slot Attendants.
  • Interview, hire, train, plan and assign work, and conduct performance reviews.
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