Slot Attendant/DR Shift Manager
About The Position
Oxford Casino Hotel in Oxford, Maine, is part of Churchill Downs Incorporated. The property offers table games, slot machines, restaurants, and a hotel. Its core values are safety, cleanliness, compliance, and friendliness. The Slot Attendant performs jackpot payouts, minor slot machine repairs, and guest-service duties across the gaming floor, while helping maintain a clean and secure environment. The Slot Shift Manager oversees Slot Department operations during an assigned shift, processes and approves jackpot payouts, assists guests and staff, responds to machine issues, and supports compliance with gaming regulations and company controls. The role requires a team player who can learn independently and with supervision. Previous Slot Department experience and a high school diploma or GED are preferred. The employee must be able to obtain a gaming license through the state of Maine. The work involves prolonged standing and walking, lifting and carrying items, and possible exposure to prolonged loud noise. The listed salary range is $7.55–$26.00.
Requirements
- Must be able to obtain a gaming license through the state of Maine.
- Must be a team player with the capability to learn independently and with supervision.
- Ability to pick up and carry up to 40 pounds while walking the casino floor.
- Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects.
- Ability to stand and walk for long periods and perform recurring bending, reaching, pushing, pulling, and lifting.
Nice To Haves
- Previous Slot Department experience preferred.
- High school diploma or general education degree (GED) preferred.
Responsibilities
- Approve slot payouts within limits established by the System of Internal Controls.
- Process slot jackpot payouts, including payouts over $10,000 when serving as Slot Shift Manager.
- Comply with requirements of regulatory agencies and applicable gaming laws and regulations.
- Perform minor repairs on slot machines and respond promptly to machine-related guest issues.
- Walk assigned gaming-floor areas and provide courteous, prompt change, jackpot, and repair service to guests.
- Address patron questions, complaints, and disputes.
- Notify the Slot Shift Supervisor or security of issues and suspicious activity, as appropriate.
- Maintain knowledge of slot games and explain game play to guests.
- Maintain knowledge of and use the player tracking system, including meters and progressives.
- Observe slot play for illegal machine tampering or abuse.
- Perform testing of new slot machines.
- Process reports relevant to the shift.
- Participate in team-based special projects, including interpreting gaming documents and gathering materials for machine moves, conversions, and upgrades.
- Maintain casino-floor cleanliness by removing cups and pushing in chairs.
- Deliver excellent customer service.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
