Slot Service Rep

Churchill Downs Incorporated • Millcreek Township, PA

7d • Onsite

About The Position

Presque Isle Downs & Casino is hiring a part-time Slot Services Representative to join its Slots Team. This is a fast-paced, guest-focused role supporting guests with slot machine play and sports wagering kiosks. The representative will explain how to play games and place sports wagers, address minor paper and machine problems, position movable seating, and provide jackpot and hand-pay services. The role requires availability for all shifts, including nights, weekends, and holidays, and the ability to obtain appropriate licensing. A high school diploma is preferred but not required.

Requirements

• Must be at least 18 years of age.
• Must be 100% customer-service focused and possess good interpersonal skills.
• Must be able to work in a fast-paced and demanding environment.
• Must be able to work all shifts, including nights, weekends, and holidays; hours vary.
• Must become knowledgeable about how all games are played.
• Must be able to obtain appropriate licensing.

Nice To Haves

• High school diploma (preferred but not required).

Responsibilities

• Instruct guests in playing slot games.
• Instruct guests in placing sports wagers on self-service sports wagering kiosks.
• Position vacant, nonfixed slot seating as close to the slot machine as possible.
• Fix minor paper and machine problems with slots and self-service sports wagering kiosks.
• Render hand pays and jackpots to guests.
• Perform other duties as assigned.

Benefits

• Health insurance, including vision and dental, for regular full-time team members beginning the first of the month following 30 days of employment.
• Accrual of paid time off for full-time and part-time team members.
• 401(k) with company match; 100% vested at sign-up.
• Company stock purchase plan.
• Team member engagement.
• Team member referral plan.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed