Slot Host - South Reno

Terrible's • Reno, NV

1d

About The Position

The Slot Host provides exceptional guest service and follows all gaming control policies and procedures. The role is responsible for maintaining the assigned area and slot equipment, welcoming and assisting players, monitoring and paying jackpots, and helping maintain change machines. The employee handles guest complaints and disputes fairly and in the best interest of the hotel and casino. This position has no supervisory responsibilities. The work environment is usually moderately noisy, and the employee may be exposed to unrestricted secondhand tobacco smoke.

Requirements

• Must be at least 21 years of age.
• Ability to manage and coordinate multiple tasks simultaneously.
• Comfort with operational computer skills for the cash handling system.
• Dedication to integrity, teamwork, and customer service.
• Ability to maintain composure during uncertainty.
• Excellent communication skills.
• Willingness and ability to work flexible hours, including evenings, weekends, and holidays on a rotational basis.
• Ability to read and interpret English documents, including safety rules, operating and maintenance instructions, and procedure manuals; read and communicate verbally in English; and, as required, communicate in writing in English.
• Ability to apply commonsense understanding to follow written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.
• Ability to qualify for licenses and permits required by federal, state, and local regulations.
• Regularly stand and use hands to finger, handle, or feel objects, tools, or controls; frequently reach with hands and arms, talk, and hear; and meet close, color, and peripheral vision requirements.
• Regularly and frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds; ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance, including in confined spaces.

Nice To Haves

• At least 6 months of cash handling experience preferred.

Responsibilities

• Keep the assigned area neat and clean.
• Monitor slot equipment to support proper use and maintenance.
• Greet new and existing players, accommodate their needs within program guidelines, and encourage return visits.
• Monitor and pay jackpots.
• Monitor and help maintain change machines.
• Handle guest complaints and disputes fairly and in the best interest of the hotel and casino.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed