Slot Attendant

Choctaw Nation of Oklahoma•Broken Bow, OK

About The Position

The Slot Attendant has general knowledge of gaming machines and helps customers understand how to use them and their features. The attendant issues approved jackpot payouts up to the established amount, resets jackpots and machines, and performs general machine maintenance. This is an on-call position based on business needs, with days and shifts varying accordingly. The stated pay rate is $7.00 per hour, with an average tip rate of $29.60. Weekly earned wage access is available as an option. The position reports to the Slot or Casino Supervisor.

Requirements

Experience handling large volumes of cash.
Ability to apply basic math, including arithmetic, ratios, proportions, or conversions.
Ability to walk and stand for extended periods.
Ability to tolerate areas containing secondary smoke.

Responsibilities

Maintain high visibility on the casino floor and build relationships with slot customers.
Explain slot games, game rules, and payout schedules to guests.
Replenish thermal paper and address printer jams and bill acceptor malfunctions.
Identify and correct machine malfunctions, contacting team members for repairs or programming assistance as needed.
Respond promptly to winning customers, obtain proper identification, verify hand pays, assist the Supervisor with jackpot processing and paperwork, pay customers, and assist with Title 31 transaction requirements under established procedures.
Observe floor activity and report suspicious activity or procedural irregularities to the Casino/Slot Supervisor or Slot Shift Manager.
Know and follow Choctaw Casino Slot Policy and Procedures and other related SOPs.
Use computers to enter, access, or retrieve data.
Maintain accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
Perform other duties as assigned.