Slot Attendant

Choctaw Nation of Oklahoma•Broken Bow, OK

About The Position

The Slot Attendant has general knowledge of gaming machines and instructs customers on their use and features. The role issues jackpot payouts up to the established amount after obtaining appropriate approvals, resets jackpots and machines, and performs general machine maintenance. The Slot Attendant reports to the Slot or Casino Supervisor. This is an on-call position based on required need. Days and shifts vary according to business needs. The pay rate is $7.00 per hour, with an average tip rate of $29.60. Weekly earned wage access is available as an option.

Requirements

Experience handling large volumes of cash.
Ability to apply basic math, including arithmetic, ratios, proportions, or conversions.
Ability to walk and stand for extended periods.
Ability to tolerate areas containing secondary smoke.

Responsibilities

Provide customer service on the casino floor, build relationships with slot customers, and explain slot games, rules, and payout schedules.
Replenish thermal paper and address printer jams and bill acceptor malfunctions.
Identify and correct machine malfunctions, and contact team members to repair machines or program functionality.
Respond to winning customers, obtain proper identification, verify hand pays, assist the Supervisor with jackpot processing and paperwork, pay customers, and assist with Title 31 transaction requirements according to established procedures.
Protect casino assets by observing floor activity and reporting suspicious activity or procedural irregularities to the Casino/Slot Supervisor or Slot Shift Manager.
Know and follow Choctaw Casino Slot Policy and Procedures and other related SOPs.
Use computers to enter, access, or retrieve data.
Maintain accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
Perform other duties as assigned.